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Customer Service Manager Jobs in Corinth, MS (NOW HIRING)

Jones Motor Company Inc

Service Manager

Savannah, TN · On-site

Automotive Dealership Service Manager Position Summary The Service Manager is responsible for ... Resolve customer complaints and service concerns promptly and professionally * Monitor CSI scores ...

Jack Marshall Foods, Inc.

Customer Service

Corinth, MS

$13 - $17.75/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Long John Silver's / A&W

Customer Service

Savannah, TN · On-site

$9.50 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Pizza Hut

Customer Service

Corinth, MS · On-site

$13 - $17.75/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

Circle K

Customer Service Representative

Corinth, MS · On-site

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Security Finance

Customer Service Representative

Selmer, TN · On-site

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Circle K

Customer Service Representative

Corinth, MS · On-site

$13 - $17.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Corinth, MS

Customer Service Manager information

See Corinth, MS salary details

$20K

$47.3K

$82.3K

How much do customer service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer service manager in Corinth, MS is $47,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Corinth, MS? The most popular types of Customer Service jobs in Corinth, MS are:
What job categories do people searching Customer Service Manager jobs in Corinth, MS look for? The top searched job categories for Customer Service Manager jobs in Corinth, MS are:
What cities near Corinth, MS are hiring for Customer Service Manager jobs? Cities near Corinth, MS with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Corinth, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,253 per year, or $22.7 per hour.

Service Manager

Jones Motor Company Inc

Savannah, TN • On-site

Full-time

Posted 15 days ago

Job description

Automotive Dealership Service Manager

Job Description

Position Summary

The Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with dealership and manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.

Key Responsibilities

Department Leadership & Operations

  • Direct and manage all daily service department activities

  • Hire, train, coach, and evaluate service advisors, technicians, and support staff

  • Establish clear performance expectations and accountability

  • Ensure proper staffing levels and effective scheduling

Customer Experience

  • Ensure a consistently high level of customer satisfaction and retention

  • Resolve customer complaints and service concerns promptly and professionally

  • Monitor CSI scores and implement improvement strategies

  • Maintain a customer-first service culture

Financial & Performance Management

  • Meet or exceed departmental revenue, gross profit, and expense targets

  • Monitor labor sales, parts sales, effective labor rate (ELR), and productivity

  • Control costs and maximize profitability without sacrificing quality

  • Review financial statements and service KPIs regularly

Workflow & Efficiency

  • Oversee repair order flow to ensure timely vehicle repairs and minimal delays

  • Improve technician productivity and shop efficiency

  • Ensure accurate repair documentation and quality control checks

  • Coordinate with parts department to ensure parts availability

Warranty & Compliance

  • Ensure proper warranty claim processing and documentation

  • Maintain compliance with OEM requirements and dealership policies

  • Ensure adherence to safety, environmental, and regulatory standards

Facility & Equipment Management

  • Maintain service department tools, equipment, and cleanliness

  • Ensure a safe and organized work environment

  • Oversee equipment maintenance and calibration


  • Work Environment

    • Automotive dealership service department

    • Extended hours, including some evenings or Saturdays

    • Frequent interaction with customers, technicians, and management

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