ft assistant customer service manager
ft assistant customer service manager
Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
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Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
Service Manager
Amelia, VA · On-site
Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
Service Manager
Amelia, VA · On-site
Service Manager Department: Service Reports To: General Manager / Owner Overview Since 1951 our ... Every truck we repair helps a customer stay on the road, deliver for their clients, and provide for ...
SERVICE MANAGER
Colonial Heights, VA · On-site
At Morgan, we position our customers for success by collaborating with them to enhance safety ... Through the design, production and service of large-scale industrial overhead and gantry-type ...
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SERVICE MANAGER
Colonial Heights, VA · On-site
At Morgan, we position our customers for success by collaborating with them to enhance safety ... Through the design, production and service of large-scale industrial overhead and gantry-type ...
Customer Service
$12.77 - $14.50/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Customer Service
$12.77 - $14.50/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Customer Service
$12.77 - $14.50/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Customer Service
$12.77 - $14.50/hr
Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...
Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...
Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...
Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly ...
Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly ...
Customer Service Rep
Hopewell, VA · On-site
$50K - $60K/yr
Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. * Coordinate freight shipments by preparing required information and working with ...
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Customer Service Rep
Hopewell, VA · On-site
$50K - $60K/yr
Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. * Coordinate freight shipments by preparing required information and working with ...
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars--in which they've invested a lot of money, time, and pride. This includes explaining our car wash ...
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As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars--in which they've invested a lot of money, time, and pride. This includes explaining our car wash ...
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars--in which they've invested a lot of money, time, and pride. This includes explaining our car wash ...
Quick apply
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars--in which they've invested a lot of money, time, and pride. This includes explaining our car wash ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Representative
Franklin, VA · On-site
$15 - $17/hr
You are looking for a role working with opportunity to grow, providing exceptional customer service ... Abilty to multitask and manage multiple competing priorities * Passion for helping others * High ...
Customer Service Representative
Franklin, VA · On-site
$15 - $17/hr
You are looking for a role working with opportunity to grow, providing exceptional customer service ... Abilty to multitask and manage multiple competing priorities * Passion for helping others * High ...
Customer Service Associate
Petersburg, VA · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Petersburg, VA · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Petersburg, VA · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Petersburg, VA · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Representative
Franklin, VA · On-site
$15 - $17/hr
You are looking for a role working with opportunity to grow, providing exceptional customer service ... Abilty to multitask and manage multiple competing priorities * Passion for helping others * High ...
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Customer Service Representative
Franklin, VA · On-site
$15 - $17/hr
You are looking for a role working with opportunity to grow, providing exceptional customer service ... Abilty to multitask and manage multiple competing priorities * Passion for helping others * High ...
Customer Service Representative
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems ... Managing customer entries and inventories systems, ensuring accurate record-keeping and timely ...
Customer Service Representative
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems ... Managing customer entries and inventories systems, ensuring accurate record-keeping and timely ...
Customer Service Representative
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems ... Managing customer entries and inventories systems, ensuring accurate record-keeping and timely ...
Customer Service Representative
Petersburg, VA · On-site
$19 - $19.50/hr
The CSR will be required to perform computer inventory control for Customer owned computer systems ... Managing customer entries and inventories systems, ensuring accurate record-keeping and timely ...
Customer Service Associate
Colonial Heights, VA · On-site
$13.50 - $19/hr
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...
Customer Service Associate
Colonial Heights, VA · On-site
$13.50 - $19/hr
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...
Customer Service Manager information
See Carson, VA salary details
$23.8K - $30.6K
5% of jobs
$30.6K - $37.4K
14% of jobs
$40K is the 25th percentile. Wages below this are outliers.
$37.4K - $44.1K
16% of jobs
The median wage is $50.3K / yr.
$44.1K - $50.9K
17% of jobs
$50.9K - $57.7K
12% of jobs
$57.7K - $64.4K
9% of jobs
$66K is the 75th percentile. Wages above this are outliers.
$64.4K - $71.2K
11% of jobs
$71.2K - $78K
6% of jobs
$78K - $84.7K
5% of jobs
$84.7K - $91.5K
2% of jobs
$91.5K - $98.3K
3% of jobs
$23.8K
$56.4K
$98.3K
How much do customer service manager jobs pay per year?
As of Aug 2, 2026, the average yearly pay for customer service manager in Carson, VA is $56,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,100.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by Customer Service Managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the 7 Cs of customer service?
The 7 Cs of customer service are a set of principles that help customer service managers and representatives deliver quality support. They include Courtesy, Communication, Credibility, Comfort, Consistency, Content, and Care. Applying these principles ensures positive customer interactions and enhances overall service quality.
What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What do you do as a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and meet organizational goals.
Do you need a degree to be a customer service manager?
A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience in customer service and strong leadership skills are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.
What is the role of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor performance metrics, and coordinate with other departments to improve service quality and efficiency.
What does a Customer Service Manager do?
A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.
What's the highest paying customer service job?
The highest paying customer service roles are often in senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.
What are the 7 C's of customer service?
The 7 C's of customer service are a set of principles that include Courtesy, Communication, Credibility, Comfort, Consistency, Care, and Clarity. For a Customer Service Manager, applying these principles helps ensure positive customer interactions and satisfaction. Mastery of these concepts supports effective team leadership and service quality improvement.
What Do Customer Service Managers Do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Carson, VA? The most popular types of Customer Service jobs in Carson, VA are:
What cities near Carson, VA are hiring for Customer Service Manager jobs? Cities near Carson, VA with the most Customer Service Manager job openings:
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Posted 18 days ago
Job description
ft assistant customer service manager