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Customer Service Manager Jobs in Bluefield, WV (NOW HIRING)

Long John Silver's

Customer Service

Tazewell, VA · On-site

$13.50 - $18.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Bluefield, VA

$12.77 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Princeton, WV

$11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Wytheville, VA

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Bluefield, VA

$12.77 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Wytheville, VA

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

North Tazewell, VA

$12.77 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Dublin, VA

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Dublin, VA

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Princeton, WV · On-site

$11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

North Tazewell, VA · On-site

$12.77 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Par Mar Stores

Customer Service Associate

Athens, WV

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Athens, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Athens, WV

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Athens, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Athens, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Oil Company

Customer Service Associate

Athens, WV · On-site

$14 - $19.25/hr

Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning product or manually keying price into register ...

Roses Discount Stores

Customer Service Associate

Princeton, WV · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Princeton, WV · On-site

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Princeton, WV · On-site

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Bluefield, WV

Customer Service Manager information

See Bluefield, WV salary details

$23K

$54.5K

$94.9K

How much do customer service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer service manager in Bluefield, WV is $54,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,800.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Bluefield, WV?

The most popular types of Customer Service jobs in Bluefield, WV are:

What job categories do people searching Customer Service Manager jobs in Bluefield, WV look for?

The top searched job categories for Customer Service Manager jobs in Bluefield, WV are:

What cities near Bluefield, WV are hiring for Customer Service Manager jobs?

Cities near Bluefield, WV with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Bluefield, WV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,506 per year, or $26.2 per hour.

Customer Service

Tazewell, VA • On-site

Long John Silver's
Food Services and Drinking Places • 1 - 5K employees

4.3

Company rating: 4.3 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

100th of 107 rated fast food restaurants

Free food

Recommended by students

Respectful managers

Learn more about Long John Silver'sexternal

$13.50 - $18.50/hr

Other

Posted 12 days ago

Job description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?

  • Free Meals during your shift
  • Flexible Scheduling
  • Fun Work Environment
  • Paid Training
  • Advancement Opportunities
  • Competitive Pay
  • GED/Scholarship Opportunities
  • Retail Discount Program to save $$$ at other retail establishments.
  • Referral Program available at Most Locations - ask for details.
  • Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
  • Greet and positively engage guests in the restaurant.
  • Accurately accept the guests' orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
  • Answering questions about menu items and promotions
  • Prepare Ingredients and Menu Items
  • Restocking product and workstations
  • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
  • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Benefits
  • Flexible schedule
  • Employee discount
  • Paid training
  • Other

What Long John Silver's employees say

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