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Customer Service Manager Automobiles Jobs (NOW HIRING)

pregis

Customer Service Manager

Visalia, CA

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Hobby Lobby

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

UZIN UTZ Group

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

Hobby Lobby

Customer Service Manager

Hyannis, MA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Holmdel, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Gastonia, NC · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Midas

Service Manager - Automotive

Gardner, MA · On-site

$55K/yr

Responsibilities As a Midas automotive assistant service manager, you will manage and direct all ... Deliver exceptional customer service while listening and consulting customers * Following up with ...

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Customer Service Manager Automobiles information

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$24.5K

$58K

$101K

How much do customer service manager automobiles jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer service manager automobiles in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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For Customer Service Manager Automobiles jobs, the most frequently searched job titles are:

Customer Service Manager

Visalia, CA

pregis
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 501 - 1,000 employees
Learn more about pregisexternal

Full-time

Re-posted 13 days ago

Pregis rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

Job description

Job Title: Customer Service Manager

Classification: Salaried-Exempt

Reports To: Director of Customer Service

Department: Customer Service

Summary of Job

The Visalia Customer Service Manager will plan, co-ordinate and lead the activities of the customer service team to retain and enhance customer relationships. He or she will work closely with Sales and Operation Managers to create a customer centric environment that drives customer satisfaction and supports business growth objectives. The Visalia Customer Service Manager is responsible for providing support to all customers within the region and will be based in the Visala, CA Pregis location.

Essential Functions and Responsibilities

 

Leadership
  • Set the tone for customer service team’s culture, with emphasis on Safety, Quality, Profitability, and Customer-Focus.
  • Recruit, mentor and develop customer service team members by creating an environment where they can excel through encouragement and empowerment
  • Drive team to meet Key Performance Indicator targets. Review existing company report and develop reports as needed to drive and track team performance.
  • Co-ordinate and manage customer service projects and initiatives
  • Ensure AOP budget spend requirements are met
  • Participate in monthly Visalia Business Team meetings and drive company business initiatives related to Customer Service
  • Plan, prioritize and delegate tasks according to top priorities
Safety
  • Drive a culture of safety within the customer service team and champion all Pregis safety initiatives
  • Ensure a safe environment for customers visiting the plant
Quality
  • Manage/review/track customer complaints and ensure they are resolved in a timely manner
  • Participate in and lead kaizen events related to customer service and quality issues; drive corrective actions
  • Identify and implement strategies to improve quality of service, productivity and profitability. Adopt and share best practices with other Customer Service managers.
Customer Focus
  • Develop, Implement and maintain service procedures, policies and standards
  • Review and maintain accurate customer records and documents
  • Handle complex and escalated customer service issues to ensure timely resolution and effective communication with customers
  • Visit customers as needed to maintain existing business and support business growth
  • Act as in-house contact for Visalia Sales Managers, RTU Specialists, Systems Specialists, and Account Managers to foster effective teamwork with Customer Service
  • Liaise with company management to support and implement growth strategies
  • Collaborate with production and shipping teams to balance customer demand against capacity and supply; ensure decisions are made with the customers’ best interest in mind
  • Other duties as assigned

Competency (Knowledge, skills, and abilities)

  • Ability to think strategically and lead large service center (6 or more CSR’s).
  • Advanced multitasking and trouble shooting skills
  • Excellent knowledge of customer service principles and practices
  • Solid experience with customer service software, database and CRM tools.
  • Excellent computer skills including MS Office; ability to manage and analyze large data sets and build customer trend models in MS Excel.
Environment
  • Mainly office setting
  • The position environment may vary and require a combination of outside work and inside work
  • Based on the plant and time of the year, there could be varying degrees of high heat and cold weather
  • Moderate humidity levels
  • Moderate noise levels
Physical Characteristics
  • Required to stand, walk and sit; talk and hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms
  • Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds
  • Frequent typing, keyboarding, and repetitive use of hands, wrists, and fingers
  • Willingness to wear appropriate personal protective equipment, including hearing protection
Position Type
  • Full time requiring onsite presence
  • Hours vary based on operational needs
  • Potential requirement to work outside of normal working hours
  • Approximately 10% travel
 Education and Experience
  • BS in Business Administration or related field (preferred)
  • 5 years of customer service management experience in a manufacturing business, working with multiple product/service categories.
Compensation

The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The annual base pay range for this role is estimated to be $90,000 to $110,000. This position also includes a bonus opportunity as part of Pregis' total compensation package.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC

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What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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