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Customer Service Level Two Jobs in Washington, DC

Prescient Edge

Administrator Level 2

Washington, DC · On-site

Job Title Administrator Level 2 Location Washington, DC 20032 US (Primary) Category Research ... services through the implementation of systems, procedures, policies, and monitoring projects.

Calvert Systems

Software Engineer Level 2

Annapolis, MD · On-site

$87K/yr

Top Secret with Fullâ€'Scope Polygraph We are seeking an experienced Software Engineer Level 2 to support mission-critical development for our customer located in Anne Arundel County, MD. The ...

Calvert Systems

Network Engineer Level 2

Annapolis, MD · On-site

$85K/yr

Network Engineer - Level 2 Location: Anne Arundel County, MD Clearance: Top Secret with Fullâ€'Scope Polygraph We are seeking a skilled Network Engineer Level 2 to support customer mission ...

RIVIDIUM

System Administrator ? Level II

Quantico, VA · On-site

Level II to provide advanced technical support, proactive system maintenance, and escalated ... Enterprise support tools Demonstrated ability to provide outstanding customer service across all ...

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Showing results 21-40

All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Washington, DC

Customer Service Level Two information

See Washington, DC salary details

$11

$21

$30

How much do customer service level two jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service level two in Washington, DC is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Washington, DC?

For Customer Service Level Two jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Washington, DC look for?

The top searched job categories for Customer Service Level Two jobs in Washington, DC are:

Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Project Manager - Level II

Augustine Consulting Inc.

Fort Belvoir, VA • On-site

$120K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Project Manager - Level II
Department: IEW&S
Employment Type: Full Time
Location: Fort Belvoir, VA
Compensation: $120,000 - $250,000 / year
Description
*** This position is contingent upon ACI's successful award of the associated government contract.
*** All prospective applicants will be contacted to discuss contract timelines, the process associated with hiring for this role, and award decisions progress.
Augustine Consulting, Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced, self-starting Project Managerto serve as a part of the Company's Government Program team, which supports CPE ISW for IEW&S HQs SETA.
Duty Description and Responsibilities:
The Project Manager provides programmatic and system operational support to PEO IEW&S in support of high priority exercises and demonstrations. The Program Specialist will:
  • Communicate complex technologies and program challenges to senior leadership
  • Conduct forums with senior leaders to independently review program technologies
  • Create project plans that include tasks, milestones and timelines
  • Identifying and finding solutions for potential risks, such as budget constraints or supplier delays
  • Develop strategic plans for project execution and delivery, taking into account project scope, resources, timelines, and other constraints.
  • Manage and lead project teams, fostering an environment of teamwork and collaboration.
  • Coordinate with subcontractors and suppliers, ensuring their work aligns with project plans and specifications.

A Program Specialist who fits our team is:
  • Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission.
  • Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks "Why?" as often as necessary to get to the root of the matter.
  • Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders.
  • Forthright: speaks with conviction; argues based on understanding, respectfully.
  • Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond "stick-fetching" to connect the unconnected.
  • Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
  • Honest: knows what's right, what's legal, what's appropriate; acts accordingly.

Required Qualifications:
  • Due to the sensitive nature of this work, a Department of War security clearance is required. All applicants must provide proof of U.S. Citizenship.
  • Must possess or have the ability to obtain a Top Secret w/SCI security clearance.
  • Bachelor's degree in business or a related field and 10 years of experience, or
  • Master's degree in business or a related field and 7 years of experience.
  • Prior DoW project manager experience
  • Must have the ability to communicate both written and oral with executive management to ensure program related issues are addressed
  • Must have a thorough understanding of operating a computer, which includes Microsoft Office 365 Suite of applications
  • Excellent critical thinking and analytic skills
  • Strong working knowledge of Microsoft suite of products

Preferred Qualifications:
  • Professional certifications in project management (e.g., PMP, CAPM) are an asset.

Augustine Consulting, Inc. offers a robust benefits package which includes:
  • Competitive salary
  • Comprehensive Medical, Dental, and Vision plans
  • Group Life and Voluntary Life Insurance plans
  • Retirement Savings Plan
  • Paid Time Off
  • Paid Parental Leave
  • Tuition and Professional Development Reimbursement Program

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