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Customer Service Level Two Jobs in Dallas, TX (NOW HIRING)

Customer Service Representative (Level II)

Fort Worth, TX

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (Level II) Duration: 12+ Months (Could go beyond) Qualifications * Assists customers with questions or issues regarding their accounts received via phone and/or ...

Customer Service Representative (Level II)

Plano, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First level support, common questions are in regards to pay-off on loans, copy of statements ... Call Center/Customer Service assessment score with 80% MINIMUM is required for all submittals.

Inbound Customer Care Agent

Dallas, TX · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

Level II Technician

Terrell, TX · On-site

$33K - $42K/yr

Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...

Level II Technician

Terrell, TX · On-site

$33K - $42K/yr

Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...

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Experienced Recruiter - Level II/III

Dallas, TX · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Experienced Recruiter - Level II/III Location: Corporate Office Schedule: Monday-Friday | 7:30 AM-4:30 PM Salary: $50,000-$60,000 DOE Additional Pay: Recruiting Incentives + Bonuses Gas Allowance ...

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Customer Service Representative II

Lewisville, TX · On-site

$15 - $20.25/hr

Search for ways to improve customer service by asking probing questions to accurately identify what ... De-escalate and make decisions to assist customers sent from Level 1. Complete Level 2 Callbacks to ...

Fiels Service Technician - Level 2

Grapevine, TX · On-site

$24.05 - $33.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 ...

Fiels Service Technician - Level 2

Grapevine, TX · On-site

$24.05 - $33.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 ...

Field Service Technician - Level 2

Grapevine, TX · On-site

$24.05 - $33.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 ...

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Customer Service Level Two information

See Dallas, TX salary details

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$18

$26

How much do customer service level two jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service level two in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What job categories do people searching Customer Service Level Two jobs in Dallas, TX look for?

The top searched job categories for Customer Service Level Two jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Service Level Two jobs?

Cities near Dallas, TX with the most Customer Service Level Two job openings:

Infographic showing various Customer Service Level Two job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Customer Service Representative (Level II)

Collabera

Fort Worth, TX

$15.25 - $20.75/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Banking

Location: Plano, TX - 75024 & Fort Worth, TX - 76155

Job Title: Customer Service Representative (Level II)

Duration: 12+ Months (Could go beyond)

Qualifications

Job Description:

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. 
  • Uses computerized system for tracking, information gathering, and/or troubleshooting. 
  • Requires advanced knowledge of the organization, products and/or services. 
  • Must have good communication and problem-solving skills. 
  • May research issues or transfer to a research function. 
  • May involve cross selling or up selling of other financial products. 
  • Handles customer calls with somewhat more complexity. 
  • Generally has more than 1 year of experience.
Additional Information

To get further details or to apply for this position please contact:

Vishal Patel

vishal.npatel(at)collabera.com