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Customer Service Level Two Jobs in Cleveland, OH

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

The associate must be customer service oriented by taking proactive approaches to the job. The ... level job functions. • Operate designated assembly/packaging equipment. • Performs job ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

The associate must be customer service oriented by taking proactive approaches to the job. The ... level job functions. • Operate designated assembly/packaging equipment. • Performs job ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

At this level the associate can perform their job duties independently and operate per standard ... The associate must be customer service oriented by taking proactive approaches to the job. The ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

The associate must be customer service oriented by taking proactive approaches to the job. The ... level job functions. • Operate designated assembly/packaging equipment. • Performs job ...

Swagelok Company

Assembler - Level 2

Solon, OH · On-site

$14.75 - $18.25/hr

The associate must be customer service oriented by taking proactive approaches to the job. The ... level job functions. • Operate designated assembly/packaging equipment. • Performs job ...

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All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Cleveland, OH

Customer Service Level Two information

See Cleveland, OH salary details

$9

$18

$26

How much do customer service level two jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service level two in Cleveland, OH is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Cleveland, OH?

For Customer Service Level Two jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Cleveland, OH look for?

The top searched job categories for Customer Service Level Two jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Customer Service Level Two jobs?

Cities near Cleveland, OH with the most Customer Service Level Two job openings:

Customer Service Level Two jobs near you

Customer Service Representative

Cleveland, OH • Hybrid

McGean-Rohco, Inc.
51 - 200 employees
Learn more about McGean-Rohco, Inc.external

$15.50 - $21/hr

Full-time

Re-posted 14 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE
About McGean
McGean, in business for over 97 years, manufactures industrial chemical products and formulations for various markets and applications. Customer service, product quality, and business integrity define the organization's culture.
Join Our Team as a Customer Service Representative
Unleash Your Potential! At McGean, we're transforming the chemical industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent worldwide and want to make a real impact, we want you on our team.
McGean seeks driven professionals with ambition and dedication who know that every job is critical and that teamwork drives innovation. Let’s discuss how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits, and ongoing career development. Are you ready to join us?
Major Duties of Job:
  • Daily support for customer accounts, as assigned
  • Manage domestic and international customer orders from receipt to shipment
  • Provide Quotations and information promptly, as requested
  • Work with McGean’s 3PL to arrange transportation
  • Work with internal departments to meet customer expectations and actively resolve problems
  • Participate in the onboarding of new business opportunities
  • Understand the requirements for transportation of a variety of chemicals, including hazardous materials
  • Participate in meetings with the Sales and Manufacturing Teams
  • Support the missions of the Sales, Marketing amp; Operations departments
  • Understand Customer Service Level ratings and participate in improvement plans
  • Contributes to team effort by accomplishing related results as needed
  • Other duties as assigned
  • Understand Customer Service Level ratings and participate in improvement plans
Measures of Performance
  • Efficient and accurate execution of the duties of the job
  • Accountability for customer satisfaction
  • Maintenance of excellent relationships with key accounts
  • Maintenance of good communications and relations with internal departments to facilitate the success of the business and company
Minimum Requirements
  • High school diploma or equivalent, some college or college degree preferred
  • Customer Service Experience
  • Excellent verbal and written communication skills
  • Basic understanding of transportation and global incoterms and ship modes
  • Effective problem solver
  • Experience with ERP systems
  • Microsoft Office skills

Once trained, working hybrid is optional

Apply on our website:
https://www.mcgean.com/about-mcgean/careers/
McGean is an Equal Opportunity Employer:
EOE/M/F/Vet/Disabled
Drug Free Workplace

Apply