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Mcgean Rohco

4 jobs near Columbus, OH

McGean-Rohco, Inc.

Maintenance Mechanic

Cleveland, OH · On-site

$38.53/hr

McGean is looking for a multi-skilled maintenance technician to join our reliability team. This position is responsible for completing preventative, predictive and reactive maintenance work on all ...

McGean-Rohco, Inc.

Plant Chemical Operator

Cleveland, OH · On-site

$36.49/hr

McGean is a privately held specialty chemical company founded in 1929. The company is actively involved in developing, marketing, manufacturing and selling chemical solutions to the global aviation ...

McGean-Rohco, Inc.

Chemical Operator

Livonia, MI · On-site

$20 - $30/hr

Chemical Blending Operator The McGean Chemical Company is a privately held specialty chemical company founded in 1929. The company is actively involved in developing, marketing, manufacturing, and ...

Posted today

Customer Service Representative

McGean-Rohco, Inc.

Cleveland, OH • Hybrid

$15.50 - $21/hr

Full-time

Re-posted yesterday

Job description

CUSTOMER SERVICE REPRESENTATIVE
About McGean
McGean, in business for over 97 years, manufactures industrial chemical products and formulations for various markets and applications. Customer service, product quality, and business integrity define the organization's culture.
Join Our Team as a Customer Service Representative
Unleash Your Potential! At McGean, we're transforming the chemical industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent worldwide and want to make a real impact, we want you on our team.
McGean seeks driven professionals with ambition and dedication who know that every job is critical and that teamwork drives innovation. Let’s discuss how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits, and ongoing career development. Are you ready to join us?
Major Duties of Job:
  • Daily support for customer accounts, as assigned
  • Manage domestic and international customer orders from receipt to shipment
  • Provide Quotations and information promptly, as requested
  • Work with McGean’s 3PL to arrange transportation
  • Work with internal departments to meet customer expectations and actively resolve problems
  • Participate in the onboarding of new business opportunities
  • Understand the requirements for transportation of a variety of chemicals, including hazardous materials
  • Participate in meetings with the Sales and Manufacturing Teams
  • Support the missions of the Sales, Marketing amp; Operations departments
  • Understand Customer Service Level ratings and participate in improvement plans
  • Contributes to team effort by accomplishing related results as needed
  • Other duties as assigned
  • Understand Customer Service Level ratings and participate in improvement plans
Measures of Performance
  • Efficient and accurate execution of the duties of the job
  • Accountability for customer satisfaction
  • Maintenance of excellent relationships with key accounts
  • Maintenance of good communications and relations with internal departments to facilitate the success of the business and company
Minimum Requirements
  • High school diploma or equivalent, some college or college degree preferred
  • Customer Service Experience
  • Excellent verbal and written communication skills
  • Basic understanding of transportation and global incoterms and ship modes
  • Effective problem solver
  • Experience with ERP systems
  • Microsoft Office skills

Once trained, working hybrid is optional

Apply on our website:
https://www.mcgean.com/about-mcgean/careers/
McGean is an Equal Opportunity Employer:
EOE/M/F/Vet/Disabled
Drug Free Workplace

Apply