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Customer Service Level Two Jobs in Illinois (NOW HIRING)

Sparc

Level 2 Behavior Analyst

Springfield, IL · On-site

$70K - $72K/yr

Director of Services and Supports Classification: Exempt Starting Salary: $70,000 to $72,000 (Annualized) Functions: The DHS Level 2 (Two) Behavior Analyst is responsible for providing advanced ...

ZF

Customer Service Representative II

Vernon Hills, IL · On-site

$59K - $74K/yr

Customer Service Representative II Country/Region: US Location: Vernon Hills, IL, US, 60061 Req ID ... Handle complex customer inquiries and complaints, ensuring a high level of customer satisfaction ...

Just In Time Staffing LLC

Be Seen First

Customer Service Representative

Elgin, IL · On-site

$18 - $22/hr

Customer Service Rep (Temp To Hire) Pay: $18.00 - $22.00 depending on experience and knowledge ... area. (Level I) 4 - 7 years' experience (Level II) Excellent communications skills (verbal ...

ZF

Customer Service Representative II

Vernon Hills, IL · On-site

$59K - $74K/yr

Handle complex customer inquiries and complaints, ensuring a high level of customer satisfaction ... Your Profile as Customer Service Representative II: * High School Diploma or Equivalent. B.A.

Dollartree

Customer Service Associate II

Morton Grove, IL · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Homewood, IL · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service Associate II

Hickory Hills, IL · On-site

$15 - $20.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Des Plaines, IL · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Broadview, IL · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

La Grange Park, IL · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Berwyn, IL · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Chicago, IL · On-site

$15 - $20.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service Associate II

Harvey, IL · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service Associate II

Cicero, IL

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service Associate II

Melrose Park, IL · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollartree

Customer Service Associate II

Chicago Ridge, IL

$14.75 - $20.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service Associate II

Melrose Park, IL · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

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Showing results 21-40

All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Illinois

Customer Service Level Two information

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
What are popular job titles related to Customer Service Level Two jobs in Illinois? For Customer Service Level Two jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Illinois look for? The top searched job categories for Customer Service Level Two jobs in Illinois are:
What cities in Illinois are hiring for Customer Service Level Two jobs? Cities in Illinois with the most Customer Service Level Two job openings:
Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in Illinois as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Customer Service Representative II

Goldbelt Taku Health Services

Chicago, IL • On-site

$19.23 - $28.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas. 

Summary:

The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program.

The Customer Service Representative II provides intermediate-level support and independently handles moderately complex STR program inquiries as part of daily customer service call center operations.

Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.

Responsibilities

Essential Job Functions:

  • Respond to telephone, e-mail, and other electronic communication requests (emails or other electronic "Chat" platforms) from Federal STR customers.
  • Perform routine tasks which require knowledge of GSA Fleet and STR procedures and rules. Provide simple vehicle leasing and rental information and appropriate information sheets and forms to current and potential fleet customers regarding services available, the procedures to follow, and where to obtain additional program information.
  • Respond to customer inquiries and assist with customer requests on a wide variety of available vehicles and/or equipment; familiarity with industry terminology and offerings as well as vehicle/equipment specifications needed.
  • Resolve complex customer and vendor issues and support escalations
  • Provide upon request a listing of available vehicles/equipment with ceiling pricing and assist the customer with related factors such as length of trip, freight/passenger requirements, vehicle or equipment pickup/delivery and fuel card use.
  • Perform vendor verification
  • Assist with billing and transaction discrepancies
  • Provide operational guidance to entry-level representatives
Qualifications

Necessary Skills and Knowledge:

  • Proficient in the use of Microsoft Office Suite, particularly Excel, Google Suite tools and must also be familiar with the Windows operating system
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic operational environment

Minimum Qualifications:

  • Associate's degree preferred, equivalent experience acceptable
  • 3-5 years of customer service, logistics, or call center experience

Preferred Qualifications:

  • Experience using federal vendor verification systems (SAM.gov, FPDS.gov) preferred
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Working technical knowledge of a wide variety of motor vehicles and rental equipment to include, but not limited to, aerial lifting, earth moving, forklifts, cranes, generators. This specifically includes familiarity with industry terminology and vehicle/equipment specifications and capabilities.
  • Working knowledge consists of basic navigational, formatting and analysis skills.

Pay and Benefits

The pay range for this position is $19.23 to $28.85 per hour.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Employment Type: FULL_TIME

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