Customer Service Intern Jobs in Waterloo, ON (NOW HIRING)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Job Summary

Reporting to the Sr. Quality Manager, 3PL and QA Consulting (MSD), the Intern, will be responsible for supporting any of the administrative tasks related to the MSD Quality team activities.

• Support the MSD Quality Team with the product release process: downloading of temperature loggers, photo taking of product labels and sending or uploading to client folders as applicable

• Organizing and maintaining pertinent receiving and/or GMP documentation for Quality Specialist, including scanning, uploading, and filing where applicable

• Communicate with internal/external stakeholders to obtain missing support documentation

• Support Quality team by tracking and communicating deadlines for deviations, complaint, change control, and CAPA

• Processing of client SAP/LOA requests and maintenance of trackers.

• Provide support to Quality Specialist with documentation preparation for GMP secondary packaging and labelling projects.

• Responsible for supporting the maintenance of the Standard Operating Procedures (SOPs).

• Support different ongoing projects with administrative tasks as needed and as directed by Senior Quality Manager

• Ensure GMP compliance.

• Support or lead special projects and assignments as needed.

• Any other related quality and/or administrative tasks

Education:

• Currently enrolled in a life-sciences post-secondary or Quality/Regulatory Affairs post-graduate program

Technical and Soft Skills

• Knowledge of Microsoft Suite: Outlook, Word, Excel and Power Point

• Bilingual (spoken/written English and French) is an asset

Management skills:

• Excellent organizational and time management skills with ability to manage several projects at once.

• Meticulous and detail-oriented.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!