ZipRecruiter

Log In

1

Customer Service Insurance Jobs in Rosemount, MN

Minnesota Jobs

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service At Hy-Vee, we believe the shortest distance between two people is a smile. We're ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee Food Stores

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

New

HyVee

Customer Service

Faribault, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$17 - $23/hr

Provide customer service support by answering incoming calls and directing them to the appropriate ... Life insurance of 50k, Long Term Disability, and Short-Term Disability Plan paid by CGS. Company ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Rosemount, MN

Customer Service Insurance information

See Rosemount, MN salary details

$10

$19

$27

How much do customer service insurance jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service insurance in Rosemount, MN is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are popular job titles related to Customer Service Insurance jobs in Rosemount, MN?

For Customer Service Insurance jobs in Rosemount, MN, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Rosemount, MN look for?

The top searched job categories for Customer Service Insurance jobs in Rosemount, MN are:

What cities near Rosemount, MN are hiring for Customer Service Insurance jobs?

Cities near Rosemount, MN with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Rosemount, MN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,973 per year, or $19.2 per hour.

Customer Service Representative

Tipton Insurance Agency

Saint Paul, MN • On-site

$42K - $52K/yr

Full-time

Medical, PTO

Posted 14 days ago

Job description

Are you a natural problem-solver who genuinely enjoys helping people? The David Tipton Agency in Saint Paul is looking for an energetic and detail-oriented Customer Service Representative to join our growing local team.


In this role, you will be the welcoming voice of our agency, building strong relationships with our policyholders and providing the top-tier support our community relies on.

Join a team that cares about our customers and you! Tipton Insurance Agency in Saint Paul, Minnesota, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training


Responsibilities
  • Develop insurance quotes, make sales presentations, and close sales.
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Must be highly self-motivated.
  • Professional phone etiquette.