ZipRecruiter

Log In

1

Customer Service Insurance Jobs in Rosemount, MN

HyVee

Customer Service

Lakeville, MN

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$18 - $20/hr

Provide customer service support by answering incoming calls and directing them to the appropriate ... Life insurance of 50k, Long Term Disability, and Short-Term Disability Plan paid by CGS. Company ...

New

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Rosemount, MN

Customer Service Insurance information

See Rosemount, MN salary details

$10

$19

$27

How much do customer service insurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service insurance in Rosemount, MN is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What job categories do people searching Customer Service Insurance jobs in Rosemount, MN look for? The top searched job categories for Customer Service Insurance jobs in Rosemount, MN are:
What cities near Rosemount, MN are hiring for Customer Service Insurance jobs? Cities near Rosemount, MN with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Rosemount, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,973 per year, or $19.2 per hour.

Customer Service Representative

Allstate Insurance - Sniezek Group Agency

Minneapolis, MN • On-site

$45K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

We are seeking a well-rounded customer service team member. Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time, but will also consider part-time flexible schedules. We are looking for someone with insurance experiance, or office experience. Are you currently working at an insurance agency, but looking for a better culture? You should apply too. Depending on experience salary would be in the range of $45,000 to $58,000+ commission opportunities.

We provide hands on training along with a team concept of constant support with five other dedicated on our service and review team. Come join us at one of our agencies in Brooklyn Park, Maple Grove or Rogers, MN

The Sniezek Group Agency is the largest Allstate Insurance agency in MN and still growing. Each agency has a small office feel, but we all work together to manage the agency as a whole.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Parental Leave

Bonus and Commission Opportunities

Work-Life Balance

Team Lunches and Optional Happy Hours

401k with Company Match

Paid Licensing

Retirement Plan

Holidays Paid and Off

Golf Simulator Access


Responsibilities

Examples of some of your day to day activities may include based your skillset:

  • Build and maintain relationships with our customers and within the community.
  • Work with customers via phone, email, text and in person.
  • Review customer policies for proper coverage and discounts.
  • Assist sales agent team to welcome new customers
  • Assist in managing our online presence along with social media (if that is something you enjoy.)

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills and coachable
  • Above average computer skills, typing and navigating the internet.
  • Insurance License - We will help you obtain.