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Customer Service Insurance Jobs in Columbus, GA (NOW HIRING)

Jack Marshall Foods, Inc.

Customer Service

Opelika, AL

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

U-Haul

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Auburn, AL

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Security Finance

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental ... service from people our customers know they can trust. At Security Finance, it is about being good ...

Security Finance

Customer Service Representative

West Point, GA · On-site

$13.75 - $18.75/hr

An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental ... service from people our customers know they can trust. At Security Finance, it is about being good ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Columbus, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual ... auto insurance coverage. OTHER FUNCTIONS AND RESPONSIBILITIES i. Solicit loans over the telephone ...

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Showing results 1-20

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Columbus, GA

Customer Service Insurance information

See Columbus, GA salary details

$8

$16

$24

How much do customer service insurance jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service insurance in Columbus, GA is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are popular job titles related to Customer Service Insurance jobs in Columbus, GA?

For Customer Service Insurance jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Columbus, GA look for?

The top searched job categories for Customer Service Insurance jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Customer Service Insurance jobs?

Cities near Columbus, GA with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,997 per year, or $16.8 per hour.

Customer Service

Jack Marshall Foods, Inc.

Opelika, AL

$13.75 - $18.75/hr

Other

PTO

Re-posted 22 days ago

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic