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Customer Service Insurance Jobs in Columbia, SC (NOW HIRING)

Rent A Center

Customer Service Representative

Sumter, SC · On-site

$12.28 - $14.45/hr

... customer service, selling new products to our customers, driving account performance, completing ... insurance · Industry leading 401(k) with company match · Flexible Spending & Health Savings ...

West Shore Home

Customer Service Specialist

Columbia, SC · On-site

$20 - $22/hr

Customer Service Specialist Location: 206 Business Park Blvd, Columbia, SC 29203 Schedule: Monday ... Benefits: * Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life ...

Pizza Hut

CSR (Customer Service Representative)

Columbia, SC · On-site

$13.75 - $18.75/hr

... customers or a cook who make things happen in the kitchen. Working with us will give you the ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

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Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Columbia, SC

Customer Service Insurance information

See Columbia, SC salary details

$9

$17

$24

How much do customer service insurance jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service insurance in Columbia, SC is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Columbia, SC?

The most popular types of Customer Service Insurance jobs in Columbia, SC are:

What are popular job titles related to Customer Service Insurance jobs in Columbia, SC?

For Customer Service Insurance jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Columbia, SC look for?

The top searched job categories for Customer Service Insurance jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Customer Service Insurance jobs?

Cities near Columbia, SC with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Columbia, SC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,171 per year, or $17.4 per hour.

Customer Service Representative

Americash Loans of South Carolina LLC

Columbia, SC • On-site

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Description


AmeriCash Loans | Columbia, SC | Full-Time


Start your career in financial services (no experience required)

AmeriCash Loans is hiring an entry-level Customer Service Representative to be the first friendly face our customers see when they walk through our doors. If you're outgoing, detail-oriented, and looking for a role where hard work is actually rewarded, we want to meet you.


About AmeriCash Loans

AmeriCash Loans is a consumer lending company serving customers across Wisconsin, Missouri, and South Carolina. We help everyday people get access to the credit they need, with a focus on fast, respectful, in-person service. As we grow, we're looking for people who want to grow with us.

About the Role

As a Customer Service Representative, you'll work directly with customers in our branch, processing loan applications from start to finish. You'll be the person who makes a sometimes-stressful process feel simple and human, walking customers through the process, answering questions, and making sure every visit is a good one. This is a hands-on, people-facing role with real room to advance.


What You'll Do

  • Greet customers and guide them through the loan application process in person
  • Collect, review, and process required documentation accurately
  • Explain loan terms and answer customer questions clearly and honestly
  • Handle cash transactions and maintain accurate records
  • Maintain customer files and follow all compliance procedures
  • Build relationships that keep customers coming back

What We're Looking For

Required:

  • High school diploma or equivalent
  • Strong communication and people skills
  • Comfort with basic computer use and data entry
  • Ability to accurately handle cash and financial transactions
  • Reliable, punctual, and detail-oriented

Preferred (not required):

  • Prior customer service, retail, or cash-handling experience
  • Bilingual (Spanish/English) a plus

Pay & Benefits

  • $16.75/hour, plus a monthly performance bonus opportunity
  • Merit increases based on performance-this isn't a role where you top out on day one
  • Promote-from-within culture- many of our leaders started in this exact role
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Generous PTO that starts building on your first day

Apply