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Customer Service Insurance Jobs in Iowa (NOW HIRING)

Kwik Trip, Inc.

Customer Service

Davenport, IA · On-site

$15 - $20.30/hr

  • Medical

  • Retirement

  • PTO

... insurance, 401k, paid time off, and more. Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our ...

Belcan

Customer Service

Cedar Rapids, IA

$21.09/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Benefits offered may include health care, dental, vision, life insurance; 401(k); education ... Customer Service Orientation - Generally applies fundamental service techniques and adheres to ...

HyVee

Customer Service

Sheldon, IA · On-site

$13.75 - $18.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Johnston, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

HyVee

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee Food Stores

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Sioux City, IA · On-site

$15.75 - $21.50/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee Food Stores

Customer Service

Grimes, IA · On-site

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Sheldon, IA · On-site

$13.75 - $18.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee Food Stores

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

HyVee

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Hy-Vee, Inc.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee Food Stores

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Forest City, IA · On-site

$14.75 - $20/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee, Inc.

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

West Des Moines, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

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Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Iowa

Customer Service Insurance information

See Iowa salary details

$9

$17

$25

How much do customer service insurance jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service insurance in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What are the most commonly searched types of Customer Service Insurance jobs in Iowa?

The most popular types of Customer Service Insurance jobs in Iowa are:

What are popular job titles related to Customer Service Insurance jobs in Iowa?

For Customer Service Insurance jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Iowa look for?

The top searched job categories for Customer Service Insurance jobs in Iowa are:

What cities in Iowa are hiring for Customer Service Insurance jobs?

Cities in Iowa with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service

Kwik Trip, Inc.

Davenport, IA • On-site

$15 - $20.30/hr

Part-time

Medical, Retirement, PTO

Re-posted 21 days ago

Kwik Trip rating

7.0

Company rating: 7.0 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

2nd of 47 rated convenience stores

Job description

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Stop-N-Go 562
Pay Range: $15.00 to $20.30
Shift: Variable
Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
Customer - Food Service Coworker:
Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities.
Requirements:
• You must be at least 16 years of age to work in our stores
• Great people skills
• Enjoy a fast paced work environment
• Maintain our in-store food program
• Ability to problem solve challenges and shift priorities quickly
• Desire to help customers
• Maintain a clean and inviting store
• Some weekend and holiday availability is required
Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.
Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company.
Similar positions would be: Customer Service, Food, Cashier, Cook, Server.
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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