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Customer Service Inbound Call Center Jobs in Phoenix, AZ

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

... Customer Service Representative to join their high-volume call center team. This is a great ... Handle a high volume of inbound and outbound customer calls. * Assist customers by answering ...

TEKsystems

Call Center Representative

Tempe, AZ

$21/hr

... Customer Service Representative to join a high-volume call center environment. This role is responsible for handling inbound customer calls, conducting follow-up outreach when necessary, and ...

TEKsystems

Call Center Representative

Tempe, AZ · On-site

$21/hr

... Customer Service Representative to join a high-volume call center environment. This role is responsible for handling inbound customer calls, conducting follow-up outreach when necessary, and ...

Landings Credit Union

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Be the friendly voice our members can rely on by handling inbound and outbound calls * Help resolve ... Previous call center or customer service experience preferred * Strong communication and people ...

Ztek Consulting INC

Call Center Agent

Mesa, AZ · On-site

$15 - $19.50/hr

Provide superior customer service to all clientele (both internal and external). A job holder in ... Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center. Key Responsibilities ...

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All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Phoenix, AZ

Customer Service Inbound Call Center information

See Phoenix, AZ salary details

$10

$16

$26

How much do customer service inbound call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service inbound call center in Phoenix, AZ is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,218 per year, or $16.5 per hour.

Call Center Representative

Phoenix, AZ • Hybrid

LHH US
Human Resource Programs Administration • 10K+ employees
Learn more about LHH USexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix who is seeking an Entry-Level Customer Service Representative to join their high-volume call center team. This is a great opportunity for someone with some prior call center experience who is eager to develop their skills in a professional environment. This role is Monday-Friday 8am-5pm.
After completing training onsite, employees enjoy a heavily hybrid work schedule, making this an excellent opportunity for those seeking long-term flexibility.
Responsibilities
  • Handle a high volume of inbound and outbound customer calls.
  • Assist customers by answering questions, resolving concerns, and providing accurate information.
  • Document customer interactions thoroughly and accurately within company systems.
  • Meet daily performance expectations while delivering excellent customer service.
  • Follow established call scripts, policies, and procedures.
  • Work collaboratively with team members to ensure customer needs are met.
  • Maintain professionalism and a positive attitude in a fast-paced environment.
Qualifications
  • High school diploma or equivalent
  • Some previous call center experience is required, including both inbound and outbound calling.
  • Comfortable handling 60+ customer interactions per day.
  • Strong verbal communication and active listening skills.
  • Basic computer proficiency and ability to navigate multiple systems simultaneously.
  • Reliable, dependable, and able to work independently after training.
  • High school diploma or equivalent preferred.
Schedule & Pay
  • Monday-Friday
  • 8:00 AM-5:00 PM
  • $18.00/hour
  • Training: Fully onsite
  • Work Arrangement: Heavily hybrid schedule after successful completion of training
  • Location: North Phoenix, AZ
Interested? Apply now!
Pay Details: $17.00 to $18.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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