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Customer Service Inbound Call Center Jobs in Georgia

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$19 - $22/hr

Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance ... Provide accurate information about bank products and services, resolve complaints, and process ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

MCI

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... inbound and outbound calls, helping to support customer service, technical support, and customer ...

MCI Careers

Call Center Representative

Savannah, GA

$12.25 - $15.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... inbound and outbound calls, helping to support customer service, technical support, and customer ...

MCI Careers

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI Careers

Call Center Representative

Hinesville, GA · On-site

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI Careers

Call Center Representative

Hinesville, GA

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

MCI

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role ...

Beaver Mitsubishi

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Handle inbound and outbound calls from new and returning customers * Set service and sales ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Handle inbound and outbound calls from new and returning customers * Set service and sales ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

MCI

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... inbound and outbound calls, helping to support customer service, technical support, and customer ...

MCI Careers

Call Center Representative

Midway, GA

$14.75 - $18.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...

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Customer Service Inbound Call Center information

See Georgia salary details

$8

$13

$22

How much do customer service inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service inbound call center in Georgia is $13.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.43 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Inbound Call Center Representative, and why are they important?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are some common challenges faced by Customer Service Inbound Call Center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What are Customer Service Inbound Call Center jobs?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.
What are popular job titles related to Customer Service Inbound Call Center jobs in Georgia? For Customer Service Inbound Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Inbound Call Center jobs in Georgia look for? The top searched job categories for Customer Service Inbound Call Center jobs in Georgia are:
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Georgia as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,099 per year, or $14 per hour.

Call Center Agent

Confident Staff Solutions

Augusta, GA • On-site

$14 - $18.50/hr

Other

Posted 22 days ago

Key responsibilities

  • Answer a high volume of incoming calls and respond to customer inquiries in a timely and professional manner.

  • Make outbound calls to follow up on customer inquiries, resolve issues, and provide updates.

  • Maintain accurate and detailed records of all customer interactions and transactions.

Job description

About the job Call Center Agent
Company Overview:
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:

  • Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
  • Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
  • Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
  • Maintaining accurate and detailed records of all customer interactions and transactions
  • Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
  • Following company policies and procedures to ensure compliance and maintain customer confidentiality
  • Meeting and exceeding performance targets and goals set by the company
  • Continuously developing and improving product knowledge to better assist customers

Qualifications:
  • High school diploma or equivalent
  • Previous experience in a call center or customer service role preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and work in a fast-paced environment
  • Proficient in computer skills and experience using CRM software
  • Flexibility to work various shifts, including evenings and weekends
  • Must be legally authorized to work in the United States

Perks:
  • 1099 Contractor
  • Make your own schedule
  • Paid Training

To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers

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