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Customer Service Inbound Call Center Jobs in Georgia

Rx Valet, LLC

Be Seen First

Customer Service Call Center Representative - Spanish Speaking

Lawrenceville, GA · On-site

$16 - $18/hr

... (CSR) to join our call center team in Lawrenceville, GA. In this role, you will serve as the ... Answer high-volume inbound calls from patients, providers, and partners in a professional and ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

SkillBridge Academy

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Collabera

Fraud Analyst (CSR)

Kennesaw, GA

$16 - $20/hr

Customer service experience, demonstrated commitment to providing quality customer service * Proven ... Ability to work in a fast paced call center environment, balancing the need to support the inbound ...

Confident Staff Solutions

Call Center Agents

Atlanta, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

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All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Georgia

Customer Service Inbound Call Center information

See Georgia salary details

$8

$13

$22

How much do customer service inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for customer service inbound call center in Georgia is $13.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.43 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Inbound Call Center Representative, and why are they important?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are some common challenges faced by Customer Service Inbound Call Center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What are Customer Service Inbound Call Center jobs?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.
What are popular job titles related to Customer Service Inbound Call Center jobs in Georgia? For Customer Service Inbound Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Inbound Call Center jobs in Georgia look for? The top searched job categories for Customer Service Inbound Call Center jobs in Georgia are:
Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Georgia as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,099 per year, or $14 per hour.
Customer Service Call Center Representative - Spanish Speaking

Customer Service Call Center Representative - Spanish Speaking

Rx Valet, LLC

Lawrenceville, GA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

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Key responsibilities

  • Answer high-volume inbound calls from patients, providers, and partners in a professional and courteous manner.

  • Provide accurate information regarding Rx Valet services, prescription assistance programs, and billing inquiries.

  • Document all customer interactions and actions in the company CRM system in real time.

Job description

Position Overview
Rx Valet is seeking a professional and service-driven Customer Service Representative (CSR) to join our call center team in Lawrenceville, GA. In this role, you will serve as the primary point of contact for members, healthcare providers, and partners, delivering accurate information and timely support related to prescription services, billing inquiries, and account updates.

The ideal candidate is detail-oriented, empathetic, and thrives in a fast-paced call center environment where delivering excellent service is the top priority.

Key Responsibilities

  • Answer high-volume inbound calls from patients, providers, and partners in a professional and courteous manner
  • Provide accurate information regarding Rx Valet services, prescription assistance programs, and billing inquiries
  • Document all customer interactions and actions in the company CRM system in real time
  • Make outbound calls to follow up on pending prescriptions, billing verification, and account updates
  • Verify and update member account information to ensure data accuracy
  • Escalate complex issues appropriately by collecting all relevant information and routing to supervisors or specialized teams
  • Maintain up-to-date knowledge of Rx Valet programs, policies, and procedures
  • Adhere to HIPAA privacy standards and maintain strict confidentiality of patient information
  • Meet or exceed established call center service metrics, including call quality, handling time, and accuracy

Company Description

Rx Valet is a rapidly growing healthcare company focused on helping employers and members reduce prescription drug costs while improving access, service, and overall member experience. Our culture values collaboration, accountability, innovation, and continuous improvement.
We are building a team of individuals who want to make an impact and grow with us.