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Customer Service Geico Jobs (NOW HIRING)

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Vail, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

Geico

GEICO Customer Service Representative

Poway, CA · On-site

$20.86/hr

Customer Service Representative Salary: $20.86 per hour / $42,032.90 annually Onsite in office position At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

GEICO

GEICO Customer Service Representative

Marana, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Tucson, AZ

$19.06 - $23.82/hr

Your Impact at GEICO   As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders ...

New

GEICO

GEICO Customer Service Representative

Melville, NY · On-site

$44K/yr

Customer Service Representative - Melville, NY Salary: $21.88 per hour/ $44,075.00 annually This is an in-office position When you grow, GEICO grows. And if you're the kind of person who likes to ...

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Customer Service Geico information

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How much do customer service geico jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer service geico in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does GEICO do remote work?

Customer Service positions at GEICO often offer remote work options, especially for roles involving phone and online communication. Availability of remote work may depend on the specific position, location, and company policies, and candidates should review job postings for current remote opportunities.

What is the highest paid customer service job?

In customer service roles, senior management positions such as Customer Service Directors or Vice Presidents typically have the highest salaries, often exceeding six figures. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning within organizations.

What are some common challenges faced by Customer Service Representatives at GEICO, and how does the company support employees in overcoming them?

Customer Service Representatives at GEICO often encounter high call volumes and must resolve a variety of customer concerns, ranging from billing inquiries to policy changes. This fast-paced environment can be demanding, especially when handling difficult or upset customers. GEICO supports its employees by providing comprehensive training, ongoing coaching, and a collaborative team structure where representatives can seek guidance from supervisors and experienced colleagues. Additionally, the company offers resources for stress management and opportunities for skill development, ensuring employees are well-equipped to succeed and advance in their roles.

What does a Customer Service representative at GEICO do?

A Customer Service representative at GEICO assists customers with their insurance needs, including answering questions about policies, processing changes, handling billing inquiries, and resolving issues. They provide support over the phone, through email, or via online chat, ensuring customers receive prompt and accurate information. Representatives play a key role in maintaining customer satisfaction and upholding GEICO's reputation for excellent service.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at GEICO, and why are they important?

To thrive as a Customer Service Representative at GEICO, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes insurance industry certifications are commonly required. Patience, active listening, and a positive attitude help you stand out in handling customer inquiries and resolving issues. These competencies ensure high customer satisfaction, efficient issue resolution, and contribute to the company’s reputation and retention.

Does GEICO hire no experience?

Customer Service positions at GEICO often do not require prior experience, as the company provides training for new hires. Candidates typically need good communication skills and a high school diploma or equivalent, but previous experience is not always necessary.

What does a customer service rep do at GEICO?

A customer service representative at GEICO handles customer inquiries, provides policy information, processes claims, and assists with billing or coverage questions. They typically use computer systems and communication skills to resolve issues efficiently and may work in a call center environment with a standard schedule.

What is the difference between Customer Service Geico vs Customer Service Representative?

AspectCustomer Service GeicoCustomer Service Representative
CredentialsHigh school diploma; insurance licensing may be requiredHigh school diploma; industry-specific training often provided
Work EnvironmentCall centers, insurance offices, remote optionsCall centers, retail, or office settings
Industry UsageInsurance industry, specifically GeicoVarious industries including insurance, retail, telecom
Job FocusAssisting Geico customers with policies, claims, and inquiriesHandling customer inquiries, providing product/service information

Customer Service Geico and Customer Service Representative roles share similar credentials and work environments, often involving call center work and customer interaction. The main difference lies in the employer and industry focus, with Geico-specific roles centered on insurance services for Geico customers, while Customer Service Representatives may work across multiple industries.

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What states have the most Customer Service Geico jobs? States with the most job openings for Customer Service Geico jobs include:
What job categories do people searching Customer Service Geico jobs look for? The top searched job categories for Customer Service Geico jobs are:
Customer Service Geico jobs near you
GEICO Customer Service Representative

GEICO Customer Service Representative

GEICO

Tucson, AZ

$19.06 - $23.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

GEICO rating

8.1

Company rating: 8.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

134th of 261 rated insurance

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Your Impact at GEICO   

As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service.    

What Makes This Opportunity Exciting?   

  • Compensation & Incentives:    

    • Starting Salary:  $19.06 - $23.82 per hour / $38,405 - $47,997 annually

      *pay is commensurate to experience .    

    • Differentials: +10% for evening shifts; +20% for weekends.    

  • Benefits:  

    • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).  

    • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).  

    • 401(k) with up to 6% match, vested immediately.  

    • GEICO Strive, upfront tuition assistance program (up to $5,250 annually).  

  • Professional Growth:   

    • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.    

  • Workplace Flexibility:   

    • Complete in-office training, then opportunity to work 80% on-site and 20% off-site.   

    • Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.   

    • Office Location:  3050 S Martin Luther King Jr. Way, Tucson, AZ 85713

How You’ll Make a Difference  

  • Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations.    

  • Problem Resolution: Resolve customer concerns, ensuring a positive experience.    

  • Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers.    

  • Meaningful Impact: Enhance customer satisfaction through meaningful interactions.     

What We’re Looking For   

  • Experience & Qualifications:   

    • Minimum of 1 year of customer-facing experience required; 3+ years preferred.  

    • Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.   

    • Active Personal Lines or Property & Casualty license preferred (training and exam fees provided).   

    • High School Diploma or GED required; College degree preferred.    

  • Core Skills:   

    • Strong customer service, interpersonal, problem-solving, and empathy skills.    

    • Adaptable, detail-oriented, and able to prioritize and multitask across platforms.    

  • Availability:   

    • Available to work evenings, weekends, and holidays.

#geico500


 

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

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Get the full story on Breakroom

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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