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Customer Service Fulfillment Associate Jobs in Decatur, GA

Store Support

Roswell, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Kennesaw, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Marietta, GA · On-site

$14.25 - $17.75/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Marietta, GA · On-site

$14.25 - $17.75/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Roswell, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Conyers, GA · On-site

$13.25 - $16.50/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Marietta, GA · On-site

$14.25 - $17.75/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Lilburn, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Store Support

Decatur, GA · On-site

$14.75 - $18.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Showing results 41-60

Customer Service Fulfillment Associate information

See Decatur, GA salary details

$8

$16

$26

How much do customer service fulfillment associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service fulfillment associate in Decatur, GA is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service fulfillment associate?

Customer Service Fulfillment Associates are professionals responsible for processing and managing customer orders, handling inquiries, and ensuring timely delivery of products or services. They act as a bridge between customers and the company, addressing any issues related to orders, shipping, and returns. Their role often involves using inventory management systems, coordinating with warehouses, and maintaining accurate records to ensure customer satisfaction. Strong communication and organizational skills are essential for success in this position.

What skills and qualifications are needed to thrive as a customer service fulfillment associate?

To thrive as a Customer Service Fulfillment Associate, you need strong organizational skills, attention to detail, and experience in order processing or inventory management, often supported by a high school diploma or equivalent. Familiarity with order management systems, warehouse software, and basic office tools like spreadsheets is typically required. Excellent communication, problem-solving, and teamwork abilities help you deliver exceptional service and resolve customer issues efficiently. These skills are essential to ensure accurate order fulfillment, customer satisfaction, and smooth workflow operations.

How does a customer service fulfillment associate typically collaborate with other departments to resolve customer issues?

Customer Service Fulfillment Associates frequently work closely with warehouse, logistics, and inventory management teams to resolve order-related concerns. When a customer reports a problem, such as a delayed shipment or incorrect item, associates coordinate with these departments to investigate and expedite solutions. Effective communication and teamwork are crucial, as associates must relay accurate information between customers and internal teams. This collaborative approach ensures customer satisfaction and smooth order fulfillment.

What is the difference between Customer Service Fulfillment Associate vs Customer Service Representative?

AspectCustomer Service Fulfillment AssociateCustomer Service Representative
Primary RoleHandles order processing, packaging, and shipping coordinationAddresses customer inquiries, resolves issues, and provides product information
Work EnvironmentWarehouse or fulfillment centerCall centers, retail stores, or office settings
Required SkillsOrder management, basic logistics, attention to detailCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but logistics or warehouse certifications can helpCustomer service or communication certifications beneficial

While both roles involve customer interaction, the Customer Service Fulfillment Associate focuses on order processing and logistics within a fulfillment environment, whereas the Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities near Decatur, GA are hiring for Customer Service Fulfillment Associate jobs?

Cities near Decatur, GA with the most Customer Service Fulfillment Associate job openings:

Store Support

Roswell, GA • On-site

Home Depot
Retail • 10K+ employees

$13.75 - $17.25/hr

Full-time

Re-posted 22 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,511 frontline employees who took The Breakroom Quiz


Job description


Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

What Home Depot employees say

Pay

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Hours and flexibility

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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