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Customer Service Fulfillment Associate Jobs in Decatur, GA

Mom's Meals

2nd Shift Fulfillment Associate

Conyers, GA · On-site

$17.50/hr

... of each customer's order as it passes in front of them in a safe and efficient manner. This ... Have a strong service orientation * Be a team player, including the ability to communicate well ...

Home Depot

Store Support

Austell, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Mom's Meals

3rd Shift Fulfillment Associate

Conyers, GA · On-site

$18/hr

... of each customer's order as it passes in front of them in a safe and efficient manner. This ... Have a strong service orientation * Be a team player, including the ability to communicate well ...

Home Depot

Store Support

Marietta, GA · On-site

$14.25 - $17.75/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Decatur, GA · On-site

$14.75 - $18.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Atlanta, GA · On-site

$14.50 - $18/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Acworth, GA · On-site

$13.50 - $16.75/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Kennesaw, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Lilburn, GA · On-site

$13.75 - $17.25/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Lovejoy, GA · On-site

$13.75 - $17/hr

Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

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All JobsCustomer Service Fulfillment Associate JobsCustomer Service Fulfillment Associate Jobs in Decatur, GA

Customer Service Fulfillment Associate information

See Decatur, GA salary details

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How much do customer service fulfillment associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service fulfillment associate in Decatur, GA is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service fulfillment associate?

Customer Service Fulfillment Associates are professionals responsible for processing and managing customer orders, handling inquiries, and ensuring timely delivery of products or services. They act as a bridge between customers and the company, addressing any issues related to orders, shipping, and returns. Their role often involves using inventory management systems, coordinating with warehouses, and maintaining accurate records to ensure customer satisfaction. Strong communication and organizational skills are essential for success in this position.

What skills and qualifications are needed to thrive as a customer service fulfillment associate?

To thrive as a Customer Service Fulfillment Associate, you need strong organizational skills, attention to detail, and experience in order processing or inventory management, often supported by a high school diploma or equivalent. Familiarity with order management systems, warehouse software, and basic office tools like spreadsheets is typically required. Excellent communication, problem-solving, and teamwork abilities help you deliver exceptional service and resolve customer issues efficiently. These skills are essential to ensure accurate order fulfillment, customer satisfaction, and smooth workflow operations.

How does a customer service fulfillment associate typically collaborate with other departments to resolve customer issues?

Customer Service Fulfillment Associates frequently work closely with warehouse, logistics, and inventory management teams to resolve order-related concerns. When a customer reports a problem, such as a delayed shipment or incorrect item, associates coordinate with these departments to investigate and expedite solutions. Effective communication and teamwork are crucial, as associates must relay accurate information between customers and internal teams. This collaborative approach ensures customer satisfaction and smooth order fulfillment.

What is the difference between Customer Service Fulfillment Associate vs Customer Service Representative?

AspectCustomer Service Fulfillment AssociateCustomer Service Representative
Primary RoleHandles order processing, packaging, and shipping coordinationAddresses customer inquiries, resolves issues, and provides product information
Work EnvironmentWarehouse or fulfillment centerCall centers, retail stores, or office settings
Required SkillsOrder management, basic logistics, attention to detailCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but logistics or warehouse certifications can helpCustomer service or communication certifications beneficial

While both roles involve customer interaction, the Customer Service Fulfillment Associate focuses on order processing and logistics within a fulfillment environment, whereas the Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities near Decatur, GA are hiring for Customer Service Fulfillment Associate jobs?

Cities near Decatur, GA with the most Customer Service Fulfillment Associate job openings:

Customer Service Fulfillment Associate jobs near you

2nd Shift Fulfillment Associate

Conyers, GA • On-site

Mom's Meals
Manufacturing • 501 - 1,000 employees
Learn more about Mom's Mealsexternal

$17.50/hr

Other

Retirement, PTO

Re-posted 19 days ago

Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

Position Summary Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Fulfillment Associate is responsible for picking, scanning, and packing a portion of each customer’s order as it passes in front of them in a safe and efficient manner. This position is fast paced and requires the associate to remain in a refrigerated environment for the entirety of the shift. Hours for 2nd shift are 3pm to 11pm with a starting wage of $17.50 OT including weekends as needed. Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law. Our Team Members Enjoy
  • New starting hourly wages
  • Free Breakfast & Lunch
  • Weekly Pay Structure
  • No uniforms, casual dress
  • Eligible for Referral Bonuses starting Day 1
  • PTO, 401k, & Full Benefits Package
Position Responsibilities may include, but not limited to
  • Pick correct items for cooler boxes scan appropriately, and pack items to complete your portion of the customer’s order
  • Adhere to strict safety, quality, and production standards
  • Pay close attention to detail while performing job duties including but not limited to reading labels, selection of product, etc
  • Meet productivity and accuracy standards
  • Produce a quality work output on a consistent basis
  • Move product from one location to another, following food sanitation and safety guidelines
  • Assist with general housekeeping
  • Work is done inside a large warehouse area that is free from outside weather conditions but maintains a temperature between 34-40 degrees (Gloves will be provided)
Required Skills & Experience
  • Must be at least 18 years old
  • Be able to stand/walk for up to 8-10 hours
  • Able to lift/move to 50 lbs occasionally
  • Shifts can include weekends and holidays and/or overtime
  • Have a strong service orientation
  • Be a team player, including the ability to communicate well with others
  • Able to work independently with little supervision
  • Must have basic reading skills
  • Pass a post offer drug screen and background check
Preferred Skills & Experience
  • High School Diploma or GED
  • Previous experience in warehouse distribution, or similar environment
Physical Requirements
  • Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
  • Frequently is required to stand, talk, and listen
  • Occasionally required to walk, stoop, kneel or crouch
  • Occasionally lift and/or move up to 50 pounds
  • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Able to perform repetitive movements
  • Able to work in variable temperatures (cold/hot)
Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

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