... customer-oriented Fraud Analytics Subject Matter Expert to join our team in Arlington, VA. This is ... Provide domain expertise in fraud detection, identity theft, and financial crime analytics. * Guide ...
... customer-oriented Fraud Analytics Subject Matter Expert to join our team in Arlington, VA. This is ... Provide domain expertise in fraud detection, identity theft, and financial crime analytics. * Guide ...
Fraud Investigator
Nashville, TN · On-site
$19 - $24/hr
In this role, you'll be at the forefront of fraud detection, prevention, and investigation while ... Minimum two years of customer service or support operations experience * Strong investigative and ...
Fraud Investigator
Nashville, TN · On-site
$19 - $24/hr
In this role, you'll be at the forefront of fraud detection, prevention, and investigation while ... Minimum two years of customer service or support operations experience * Strong investigative and ...
Your Role The Internal Audit Services team provides independent assurance, advisory insight, and ... proactive fraud detection activities, and business advisory efforts focused on preventing ...
Your Role The Internal Audit Services team provides independent assurance, advisory insight, and ... proactive fraud detection activities, and business advisory efforts focused on preventing ...
The team uses a combination of vendor technologies and internally developed models to enable real-time detection and intervention across the customer lifecycle. As a Senior Manager, Fraud Detection ...
The team uses a combination of vendor technologies and internally developed models to enable real-time detection and intervention across the customer lifecycle. As a Senior Manager, Fraud Detection ...
Develop and implement fraud detection models using advanced analytics and machine learning ... Collaborate with cross-functional teams, including IT, Information Security, and Customer Service ...
Develop and implement fraud detection models using advanced analytics and machine learning ... Collaborate with cross-functional teams, including IT, Information Security, and Customer Service ...
Develop and implement fraud detection models using advanced analytics and machine learning ... Collaborate with cross-functional teams, including IT, Information Security, and Customer Service ...
Develop and implement fraud detection models using advanced analytics and machine learning ... Collaborate with cross-functional teams, including IT, Information Security, and Customer Service ...
Fraud Investigator
Nashville, TN · On-site
$19 - $24/hr
In this role, you'll be at the forefront of fraud detection, prevention, and investigation while ... customer service or support operations experienceStrong investigative and analytical ...
Quick apply
Fraud Investigator
Nashville, TN · On-site
$19 - $24/hr
In this role, you'll be at the forefront of fraud detection, prevention, and investigation while ... customer service or support operations experienceStrong investigative and analytical ...
... customer lifecycle. You will work closely with data scientists, fraud strategists, and business ... Implement fraud detection strategies in a real-time fraud decisioning engine. * Support anomaly ...
... customer lifecycle. You will work closely with data scientists, fraud strategists, and business ... Implement fraud detection strategies in a real-time fraud decisioning engine. * Support anomaly ...
... customer lifecycle. You will work closely with data scientists, fraud strategists, and business ... Implement fraud detection strategies in a real-time fraud decisioning engine. * Support anomaly ...
... customer lifecycle. You will work closely with data scientists, fraud strategists, and business ... Implement fraud detection strategies in a real-time fraud decisioning engine. * Support anomaly ...
The team uses a combination of vendor technologies and internally developed models to enable real-time detection and intervention across the customer lifecycle. As a Senior Manager, Fraud Detection ...
The team uses a combination of vendor technologies and internally developed models to enable real-time detection and intervention across the customer lifecycle. As a Senior Manager, Fraud Detection ...
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Risk & Detection Director
Miami, FL · On-site
The role manages fraud teams responsible for Detection Analysts and Fraud Investigators, oversees ... services to identify vulnerabilities, control gaps, and mitigation strategies. * Oversee fraud ...
Fraud Risk & Detection Director
Miami, FL · On-site
The role manages fraud teams responsible for Detection Analysts and Fraud Investigators, oversees ... services to identify vulnerabilities, control gaps, and mitigation strategies. * Oversee fraud ...
Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00pm,
Cincinnati, OH · On-site
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00pm,
Cincinnati, OH · On-site
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00p...
Cincinnati, OH · On-site
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00p...
Cincinnati, OH · On-site
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Partner with risk, operations, compliance, legal, technology, product, and customer-facing teams ... Wealth Services * Regulated Environments * Fraud Prevention * Fraud Detection Strategies
Partner with risk, operations, compliance, legal, technology, product, and customer-facing teams ... Wealth Services * Regulated Environments * Fraud Prevention * Fraud Detection Strategies
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to ... Meet performance, quality, and customer service standards. * Perform other duties as required.
Customer Service Fraud Detection information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer service fraud detection jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for customer service fraud detection in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Service Fraud Detection jobs?
Cities with the most Customer Service Fraud Detection job openings:
What are popular job titles related to Customer Service Fraud Detection jobs?
For Customer Service Fraud Detection jobs, the most frequently searched job titles are:
Hybrid Fraud Analytics SME -- Lead Detection & Insights
Arlington, VA • On-site
Elder Research Inc.
• Computing Infrastructure Providers, Data Processing, Web Hosting • 51 - 200 employees51 - 200 employees
Other
Posted 9 days ago
Job description
Career Opportunities with Elder Research
A great place to work.
Careers At Elder Research
Current job opportunities are posted here as they become available.
Security Clearance Required - ACTIVE IRS MBI
Remote Type Hybrid
Time Type Full time
Description & Requirements
Elder Research Inc., a wholly owned subsidiary of MANTECH international Corporation seeks a motivated, career and customer-oriented Fraud Analytics Subject Matter Expert to join our team in Arlington, VA. This is a hybrid position with several days onsite over the course of a month.
We are seeking a Fraud Analytics Subject Matter Expert (SME) to provide deep domain expertise supporting fraud detection and identity theft analytics initiatives. This role guides analytical development, validates analytical outputs, and ensures models and analytical results accurately reflect real-world fraud behaviors and operational realities.
The ideal candidate brings extensive experience analyzing fraud patterns and supporting operational fraud detection programs within government or financial institutions.
Responsibilities include but are not limited to:
- Provide domain expertise in fraud detection, identity theft, and financial crime analytics.
- Guide analytical teams in identifying fraud schemes, patterns, and emerging threats.
- Validate analytical outputs through return-level or case-level analysis.
- Assist in interpreting model results and analytical findings.
- Support collaborative reviews, stakeholder briefings, and operational discussions.
- Help refine analytical approaches based on evolving fraud behaviors and operational insights.
- Contribute to documentation of fraud patterns, analytical logic, and investigative insights.
Minimum Qualifications:
- Bachelor of Science degree in a relevant field such as statistics, computer science, economics, mathematics, analytics, data science, data engineering, business, or social sciences
- 5+ years of experience in fraud analytics, identity theft analysis, financial crime analytics, or compliance program support.
- Deep understanding of fraud schemes, filing behaviors, and investigative treatment processes
- Experience validating analytical outputs through case-level or transaction-level review.
- Demonstrated experience supporting fraud analytics within a federal agency, financial institution, or similarly regulated environment.
- Strong knowledge of fraud detection, anomaly detection, risk scoring, and network analysis techniques.
- Experience working with large financial or tax datasets in enterprise analytical environments.
- Familiarity with analytical tools including SQL, Python, and enterprise analytics platforms.
Preferred Qualifications:
- Advanced degree (MS) in analytics, computer science, data science, mathematics, statistics, engineering, management information systems, decision science, or related fields
- Working knowledge of federal tax forms, filing processes, information returns, refund issuance workflows, and identity theft treatments.
- Ability to translate analytical findings into insights useful for operational fraud programs.
Clearance Requirements:
- Must currently possess an IRS Public Trust clearance with Full Background Investigation
Physical Requirements:
- Must be able to remain in a stationary position 50%
- Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
- Must be able to exchange accurate information in these situations
Elder Research considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with Elder Research, please email us at careers@elderresearch.com and provide your name and contact information.
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About Elder Research
Sourced by ZipRecruiter
Industry
Computing infrastructure providers, data processing, web hosting
Company size
51 - 200 Employees
Headquarters location
Charlottesville, VA, US
Year founded
1995