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Customer Service Finance Jobs in Ohio (NOW HIRING)

Security Finance

Customer Service Representative

Cleveland, OH · On-site

$15.50 - $21/hr

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and ... Provide outstanding customer service and problem resolution * Perform collection activities on ...

Security Finance

Customer Service Representative

Cleveland, OH · On-site

$15.50 - $21/hr

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and ... Provide outstanding customer service and problem resolution * Perform collection activities on ...

SkySource Solutions

Customer Service Rep

Cleveland, OH · On-site

$20/hr

Financial Services Customer Support Education Preferred: * Bachelor's Degree Also Considered: * Associate Degree * Some college coursework plus substantial customer service experience Bilingual ...

Pizza Hut

Customer Service

Hillsboro, OH · On-site

$14.50 - $19.50/hr

Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service

Ironton, OH · On-site

$12.50 - $17/hr

Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll ... Communication skills are key - you're not going to be able to text message customers back and forth.

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All JobsCustomer Service Finance JobsCustomer Service Finance Jobs in Ohio

Customer Service Finance information

See Ohio salary details

$9

$17

$25

How much do customer service finance jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service finance in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service finance professional?

A Customer Service Finance representative is a professional who assists customers with financial products and services, such as banking, loans, credit cards, and billing inquiries. They handle customer questions, resolve issues related to accounts or transactions, and help explain financial policies and procedures. This role often requires strong communication skills, attention to detail, and a solid understanding of financial products to provide accurate information and support. Customer Service Finance representatives may work in banks, credit unions, financial institutions, or corporate finance departments.

What skills and qualifications are needed to thrive as a customer service finance professional?

To thrive as a Customer Service Finance professional, you need a solid understanding of financial products, account management, and basic accounting principles, often supported by a degree in finance or related fields. Familiarity with CRM systems, financial software (such as QuickBooks or SAP), and regulatory compliance tools is typically required. Strong communication, problem-solving abilities, and patience are key soft skills that help manage client inquiries and resolve issues effectively. These skills ensure accurate financial transactions, regulatory compliance, and high-quality customer interactions that build trust and loyalty.

How does a customer service finance professional typically collaborate with other departments to resolve client issues?

Customer Service Finance professionals often work closely with teams such as accounting, sales, and IT to address and resolve client inquiries related to billing, payments, and financial discrepancies. Effective communication and cross-departmental coordination are essential, as many customer concerns require input from multiple areas of the business. These professionals regularly participate in meetings, share case details, and follow up to ensure timely resolution. This collaborative environment not only enhances problem-solving but also provides opportunities to learn about various business functions.

What is the difference between Customer Service Finance vs Customer Service Representative?

AspectCustomer Service FinanceCustomer Service Representative
Required CredentialsFinancial certifications (e.g., CFP, CPA), finance-related trainingHigh school diploma or equivalent, basic customer service training
Work EnvironmentFinance departments, banking, insurance companiesRetail stores, call centers, service desks
Employer & Industry UsageFinancial institutions, insurance firms, corporate financeRetail, telecommunications, hospitality
Common Search & ComparisonFinance roles, financial customer service, banking supportCustomer support, service jobs, call center roles

Customer Service Finance focuses on handling financial transactions, advising on financial products, and supporting clients with financial issues, often requiring finance-specific certifications. Customer Service Representative roles are broader, dealing with general customer inquiries across various industries, with minimal financial credentials needed. While both roles involve customer interaction, Customer Service Finance is specialized in financial services, whereas Customer Service Representatives serve diverse sectors.

What are popular job titles related to Customer Service Finance jobs in Ohio?

For Customer Service Finance jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Finance jobs in Ohio look for?

The top searched job categories for Customer Service Finance jobs in Ohio are:

What cities in Ohio are hiring for Customer Service Finance jobs?

Cities in Ohio with the most Customer Service Finance job openings:

Customer Service Finance jobs near you
Infographic showing various Customer Service Finance job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service - Financial Services Representative

Rose International

Columbus, OH • On-site

Other

Re-posted 4 days ago

Job description

Job Title

Job Description Start date: 9/28/26 Education required: High school studies Education preferred: Undergraduate studies desirable Required Qualifications: 3+ years of overall work experience. Experience providing customer service and responding to customer, broker, agent, or government agency inquiries. Ability to interpret and apply contract and product provisions. Experience handling financial or monetary transactions accurately. Strong written and verbal communication skills. Ability to research records and reports, identify issues, and make appropriate decisions. Basic mathematics and problem-solving skills. Ability to use PC-based systems and standard office equipment. Preferred Qualifications: 2+ years of product-related customer service experience. Experience in the insurance or financial services industry, particularly annuities or mutual funds. Undergraduate studies combined with relevant work experience. Knowledge of insurance/financial services products, processing systems, and applicable federal and state regulations. LOMA, CLU, or ChFC coursework or credentials. NASD Series 6 and/or Series 26 certification, where applicable to the assigned product, line of business, or distribution system. Responsibilities: Provide prompt and efficient service to internal and external customers for assigned products and/or service centers. Respond to customer, broker, agent, and government agency inquiries through oral and written communication. Consult with and interpret contract provisions for current and past products and assumed business. Assist customers with financial transactions and process monetary transactions within assigned limits. Maintain current knowledge of product and contract provisions, processing systems, and applicable regulations. Review, research, and interpret records and reports to support accurate decisions. Identify and resolve routine errors requiring corrective processing. Recognize situations requiring advanced technical knowledge or exception processing and escalate them to appropriate lead team members. Communicate effectively with customers, agency/brokerage representatives, service centers, sales support teams, and other industry organizations. Perform other duties as assigned.

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

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