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Customer Service Experience Manager Jobs in Renton, WA

Kensoft, Inc

Customer Service

Seattle, WA

$15 - $28/hr

Provide accurate information about products and services. Resolve customer concerns and complaints ... No prior experience required; fresh graduates are encouraged to apply. Strong communication and ...

New

Macy's

Manager, Sales and Customer Service

Bellevue, WA

$57K - $65K/yr

Their passion for the perfect customer experience drives the service team to maintain a welcoming ... Manage selling support, including the stockroom, signing, equipment, and merchandising * Support ...

Macy's

Manager, Sales and Customer Service

Bellevue, WA · On-site

$64K - $107K/yr

Their passion for the perfect customer experience drives the service team to maintain a welcoming ... Manage selling support, including the stockroom, signing, equipment, and merchandising * Support ...

Macy's

Manager, Sales and Customer Service

Bellevue, WA

$64K - $107K/yr

Their passion for the perfect customer experience drives the service team to maintain a welcoming ... Manage selling support, including the stockroom, signing, equipment, and merchandising * Support ...

Florida Tile

Customer Service

Kent, WA

$17.75 - $24.25/hr

This position will assist the Branch Manager / Branch Operations Manager, and other branch ... Forklift experience is a plus. * Warehouse experience is a plus. * Flooring or tile industry ...

Florida Tile, Inc.

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will assist the Branch Manager / Branch Operations Manager, and other branch ... Forklift experience is a plus. * Warehouse experience is a plus. * Flooring or tile industry ...

Nexora Talent

Remote Customer Experience Coordinator

Seattle, WA · Remote

$20.50 - $26.75/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...

Nexora Talent

Remote Customer Experience Coordinator

Seattle, WA · Remote

$20.50 - $26.75/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...

Florida Tile

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

This position will assist the Branch Manager / Branch Operations Manager, and other branch ... Forklift experience is a plus. * Warehouse experience is a plus. * Flooring or tile industry ...

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All JobsCustomer Service Experience JobsCustomer Service Experience Manager JobsCustomer Service Experience Manager Jobs in Renton, WA

Customer Service Experience Manager information

See Renton, WA salary details

$27.6K

$65.2K

$113.6K

How much do customer service experience manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer service experience manager in Renton, WA is $65,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Experience Manager, and why are they important?

To thrive as a Customer Service Experience Manager, you need expertise in customer relations, problem-solving, and team leadership, often backed by a degree in business or communications. Familiarity with CRM platforms, customer feedback systems, and performance analytics tools is typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to motivate and coach staff help you stand out in this role. These capabilities are crucial for driving customer satisfaction, resolving escalated issues, and enhancing the overall customer journey.

How do you become a customer service experience manager?

To become a customer service experience manager, candidates typically need a bachelor's degree in business, management, or a related field, along with several years of experience in customer service or team leadership. Developing strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are essential, and some roles may require leadership or certification in customer experience management. Progression often involves gaining experience in customer service roles and demonstrating the ability to improve customer satisfaction and team performance.

What skills do you need to be a customer service experience manager?

A customer service experience manager needs strong communication, leadership, and problem-solving skills to oversee customer interactions and improve service quality. They should also have experience with customer relationship management (CRM) tools and data analysis to monitor performance and implement improvements.

What does a Customer Service Experience Manager do?

A Customer Service Experience Manager is responsible for overseeing and improving the overall customer experience within an organization. They manage customer service teams, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty. Their role often involves training staff, resolving escalated issues, and collaborating with other departments to ensure that customers receive high-quality service at every touchpoint. By monitoring key performance metrics, they help drive continuous improvement in customer interactions.

How does a Customer Service Experience Manager typically collaborate with other departments to improve customer satisfaction?

Customer Service Experience Managers often work closely with teams such as sales, product development, and marketing to identify customer pain points and implement solutions. They regularly participate in cross-functional meetings to relay customer feedback and advocate for service improvements. By fostering open communication between departments, they ensure that customer insights drive positive changes across the organization, ultimately enhancing the overall customer experience.
What job categories do people searching Customer Service Experience Manager jobs in Renton, WA look for? The top searched job categories for Customer Service Experience Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Customer Service Experience Manager jobs? Cities near Renton, WA with the most Customer Service Experience Manager job openings:
Customer Service Experience Manager jobs near you
Infographic showing various Customer Service Experience Manager job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,238 per year, or $31.4 per hour.

Customer Service

Kensoft, Inc

Seattle, WA

$15 - $28/hr

Full-time

Medical, PTO

Posted yesterday

New

Job description

Kensoft is looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This is an excellent opportunity for candidates who are eager to start their careers, as no prior experience is required. We provide comprehensive training to help you succeed in the role.

Requirements/Responsibilities

Key Responsibilities
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Provide accurate information about products and services.
Resolve customer concerns and complaints with patience and professionalism.
Maintain accurate customer records and update information in the system.
Escalate complex issues to the appropriate department when necessary.
Deliver excellent customer service while maintaining a positive attitude.
Follow company policies and customer service standards.
Qualifications
High school diploma or equivalent.
No prior experience required; fresh graduates are encouraged to apply.
Strong communication and interpersonal skills.
Basic computer knowledge and typing skills.
Willingness to learn and work in a fast-paced environment.
Positive attitude and strong problem-solving abilities.
Benefits & Perks
Competitive salary
Paid training
Health insurance
Paid time off and holidays
Career growth and advancement opportunities
Performance-based incentives
Employee recognition programs
Friendly and supportive work environment
Company-sponsored activities and events

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.