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Customer Service Experience Associate Jobs (NOW HIRING)

$16.75 - $22.25/hr

As a Customer Experience Associate (CEA) at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... care services required by the Affordable Care Act (ACA), and have two supplemental medical plan ...

Customer Experience Associate

Jackson, SC · On-site

$15 - $19.85/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on ...

$16.75 - $22.25/hr

As a Customer Experience Associate (CEA) at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants ...

Customer Experience Associate

Fort Irwin, CA · On-site

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on ...

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... care services required by the Affordable Care Act (ACA), and have two supplemental medical plan ...

Customer Experience Associate

Manhattan, NY · On-site

$18.25 - $24.25/hr

Customer Experience Associate New York, NY or Remote About Us Health is the most important thing in ... In this role, you'll be the frontline of our customer service team, resolving inquiries ...

... Experience Associate is responsible for the functions below, in addition to other duties as ... Takes defective carts out of service. * Helps customers by loading their groceries into vehicles.

... The Customer Experience Associate is responsible for the functions below, in addition to other ... care services required by the Affordable Care Act (ACA), and have two supplemental medical plan ...

Customer Experience Associate

Elizabethtown, PA · On-site

$14.75 - $19.75/hr

Location Address: 1629 South Market Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Macungie, PA

$16 - $21.50/hr

Location Address: 3440 Grandview Drive ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Shamokin, PA · On-site

$15.75 - $21/hr

Location Address: 339 West Walnut Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Newville, PA · On-site

$16 - $21.25/hr

Location Address: 37 Carlisle Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

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Customer Service Experience Associate information

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How much do customer service experience associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service experience associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience Associate vs Customer Support Specialist?

AspectCustomer Service Experience AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or industry-specific certifications may be advantageous
Work EnvironmentRetail stores, call centers, corporate officesCall centers, online chat support, technical support teams
Employer & Industry UsageRetail, hospitality, telecommunications, service industriesTechnology, software, telecommunications, e-commerce
Common Search & Comparison IntentCustomer Service Experience Associate vs Customer Support Specialist

The Customer Service Experience Associate typically handles direct customer interactions in retail or service settings, focusing on in-person or phone support. The Customer Support Specialist often provides technical or product-specific assistance, frequently in tech or online environments. While both roles require strong communication skills, the Customer Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What does a customer service associate do?

A customer service associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use tools like customer relationship management (CRM) software to track interactions and ensure customer satisfaction.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to provide a positive experience and support company goals.

What job makes $10,000 a month without a degree?

A Customer Service Experience Associate typically does not earn $10,000 a month without advanced skills or experience. High earnings in customer service roles usually require specialized knowledge, management responsibilities, or working in high-demand industries, and such income levels are uncommon without formal education or extensive experience. Most roles at this pay level are found in sales, management, or specialized technical fields that may require certifications or significant experience.

How can you work as a customer experience associate?

To work as a customer experience associate, you typically need strong communication and problem-solving skills, experience in customer service, and familiarity with customer management tools. Employers often require a high school diploma or equivalent and may provide training on company-specific systems. The role usually involves assisting customers, resolving issues, and ensuring a positive experience in a fast-paced environment.
What cities are hiring for Customer Service Experience Associate jobs? Cities with the most Customer Service Experience Associate job openings:
What are the most commonly searched types of Customer Service Experience jobs? The most popular types of Customer Service Experience jobs are:
What states have the most Customer Service Experience Associate jobs? States with the most job openings for Customer Service Experience Associate jobs include:
Customer Experience Associate

Customer Experience Associate

Exchange

On-site

$16.75 - $22.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago


Key responsibilities

  • Greet every customer with eye contact and a smile.

  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.

  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation.


Job description

As a Customer Experience Associate (CEA) at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.  
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.  
So what can you expect as a Customer Experience Associate at the Exchange? 
  • Greet every customer with eye contact and smile in your authentic way 
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them 
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation 
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items 
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! 
Job Qualifications 
  • Able to learn and adapt to current technology needs 
  • Able to think quickly on the spot to answer customer questions 
We offer the following benefits for this position: 
  • Holiday Premium Pay (Double Pay) 
  • Mass Transportation Reimbursement 
  • Associate Transfer Program (ATP) 
  • Paid Military Leave 
  • Personal Accident Insurance 
  • FMLA & Administrative Leave
  • Take advantage of our tax-free shopping privileges on all Exchange merchandise
  • Employee Assistance Program (EAP) 
*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.Â