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Customer Service Experience Associate Jobs (NOW HIRING)

Location Address: 121 Water Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience ... Associates with one year of service as of March 1 may apply for our Weis scholarship program. Weis ...

Customer Experience Associate

Minneapolis, MN · On-site

$17.25 - $23/hr

The Customer Experience Associate will be responsible for delivering exceptional Customer ... service to installation * Own customer relationships with assigned customers; become viewed as ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... care services required by the Affordable Care Act (ACA), and have two supplemental medical plan ...

... The Customer Experience Associate is responsible for the functions below, in addition to other ... care services required by the Affordable Care Act (ACA), and have two supplemental medical plan ...

Customer Experience Associate

Jersey Shore, PA · On-site

$15.50 - $20.50/hr

Location Address: 1440 Allegheny Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Lancaster, PA · On-site

$16 - $21.50/hr

Location Address: 1700 Fruitville Pike Ste A ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Location Address: 305 River Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Customer Experience Associate

Conshohocken, PA · On-site

$16.25 - $21.75/hr

Location Address: 200 W Ridge Pike, STE 110 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Montgomery, PA

$15.25 - $20.50/hr

Location Address: 2186 State Route 54 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Customer Experience Associate

Shamokin, PA

$15.75 - $21/hr

Location Address: 339 West Walnut Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Wyomissing, PA · On-site

$16 - $21.25/hr

Location Address: 2759 Paper Mill Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

$15.75 - $21/hr

So what can you expect as a Customer Experience Associate at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting customer as soon as they ...

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Customer Service Experience Associate information

See salary details

$8

$17

$27

How much do customer service experience associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service experience associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Experience Associate vs Customer Support Specialist?

AspectCustomer Service Experience AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or industry-specific certifications may be advantageous
Work EnvironmentRetail stores, call centers, corporate officesCall centers, online chat support, technical support teams
Employer & Industry UsageRetail, hospitality, telecommunications, service industriesTechnology, software, telecommunications, e-commerce
Common Search & Comparison IntentCustomer Service Experience Associate vs Customer Support Specialist

The Customer Service Experience Associate typically handles direct customer interactions in retail or service settings, focusing on in-person or phone support. The Customer Support Specialist often provides technical or product-specific assistance, frequently in tech or online environments. While both roles require strong communication skills, the Customer Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Customer Service Experience Associate jobs? Cities with the most Customer Service Experience Associate job openings:
What are the most commonly searched types of Customer Service Experience jobs? The most popular types of Customer Service Experience jobs are:
What states have the most Customer Service Experience Associate jobs? States with the most job openings for Customer Service Experience Associate jobs include:
Customer Experience Associate

Customer Experience Associate

Army and Air Force Exchange

Fairchild Air Force Base, WA • On-site

$15 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago


Army & Air Force Exchange Service rating

6.1

Company rating: 6.1 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

340th of 713 rated retailers


Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoW.

So, what can you expect as a Customer Experience Associate - Express at the Exchange?

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred
We offer the following benefits for this position:
  • Paid Vacation & Sick Leave
  • Medical & Dental insurance
  • Basic Associate Life, Personal Accident & Long-Term Care Insurance
  • Flexible Spending Accounts
  • 401K
  • 7.5% shift differential for 2nd Shift
  • 10% shift differential for 3rd Shift
  • 25% Sunday Premium Pay
  • Holiday Premium Pay (Double Pay)
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Military Leave
  • Personal Accident Insurance
  • FMLA & Administrative Leave
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details..

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About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US