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Customer Service Engineer Jobs in Milwaukee, WI (NOW HIRING)

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

HotRun Inc.

Field Service Engineer

Milwaukee, WI · Remote

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

HotRun Inc.

Field Service Engineer

Milwaukee, WI · Remote

$90K - $120K/yr

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

HotRun Inc.

Field Service Engineer

Milwaukee, WI · On-site

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Briefing and training of customers in operating and maintaining the equipment. Support with ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

ITW Instron

Field Service Engineer

Milwaukee, WI · On-site

$35 - $38/hr

Visit Instron's YouTube Channel to see our customer's applications or watch our Culture video at ... services including verification, preventative maintenance, repair, and installation, on a wide ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedureWork in an ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Briefing and training of customers in operating and maintaining the equipment. Support with ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Briefing and training of customers in operating and maintaining the equipment. Support with ...

Brady

Field Service Engineer - Arc Flash

Milwaukee, WI

... engineering calculations. Responsible for coordinating and performing arc flash services, infrared ... Project manage assigned projects with customers from job kick off through job close out * Evaluate ...

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Showing results 21-40

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Milwaukee, WI

Customer Service Engineer information

See Milwaukee, WI salary details

$38.4K

$77.4K

$106.9K

How much do customer service engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service engineer in Milwaukee, WI is $77,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $88,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.
What are popular job titles related to Customer Service Engineer jobs in Milwaukee, WI? For Customer Service Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Engineer jobs in Milwaukee, WI look for? The top searched job categories for Customer Service Engineer jobs in Milwaukee, WI are:
Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $77,409 per year, or $37.2 per hour.

CNC Field Service Engineer

Advanced Manufacturing Careers

Germantown, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Latest Technology | Excellent Culture | Consistent Growth & Learning
 

Are you "energized" by working on sophisticated CNC machinery. Is being a problem solver and being acknowledged for doing so also important? Are you looking for more variety and variation in your day-to-day work?

If so I hope to connect regarding our CNC Field Service Engineer position.

As a Field Services Engineer, you’ll support clients across a locally defined territory with a primary focus on the Madison Wisconsin Market. You’ll work hands-on with cutting-edge technology while partnering with a diverse client base—all within an organization that truly backs its service technicians.

We set you up for success from day one. You’ll receive a car allowance (or, in some cases, a company vehicle), company-provided cell phone and laptop, covered fuel expenses, and a fast, hassle-free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do best—maintaining top-of-the-line equipment and delivering exceptional service that turns customers into raving fans.

This role is not a national or even interstate “road warrior” position. While driving to clients is required, it’s focused mostly on local clients in and around the local market. Our team enjoys low turnover, and the people who thrive here are energized by variety—different sites, new challenges, and continuous learning.

We genuinely believe this is not only a great place to work, but a place where careers grow, skills sharpen, and long-term success is built.
 

Benefits

  • Paid time off (PTO)
  • Paid holidays
  • Sick time
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance


Responsibilities:
Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

  • Perform field service, installations or PMs as required.
  • Resolve customer issues and provide sales support and some training
  • Communicate effectively with a variety of different people
  • Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
  • Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
  • Other related duties as assigned.


Qualifications:
What are we looking for?
Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!


“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)

"Ellison Technologies is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.” 

Apply