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Customer Service Engineer Jobs in Milwaukee, WI (NOW HIRING)

Exact Metrology

Field Service Engineer

Milwaukee, WI · On-site

Not Your Typical Engineering Job Are you the kind of engineer who wants more than a desk and the ... Travel to customer sites across the U.S. and internationally to support critical measurement and ...

Cytovale Inc

Field Service Engineer II

Milwaukee, WI · On-site

$60 - $80/hr

Field Service Engineer II You will seek to ensure that all customers have an ideal experience with our products and services. You will be responsible for installation, maintenance, troubleshooting ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

HotRun Inc.

Field Service Engineer

Milwaukee, WI · On-site

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

HotRun Inc.

Field Service Engineer

Milwaukee, WI · Remote

$90K - $120K/yr

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Briefing and training of customers in operating and maintaining the equipment. Support with ...

HotRun Inc.

Field Service Engineer

Milwaukee, WI · Remote

Are you a high performance industrial maintenance technician that is in service now or plant ... Travel to customer sites as needed to solve issues or assist with problem solving and/or training

Hermle USA Inc

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

Hermle USA Inc

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedure * Work in ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

... service to our customers. Respect is the foundation of a united workforce and therefore we value ... Support of customers with telephone and on-site troubleshooting and diagnosis procedureWork in an ...

AVT

Field Services Engineer

Milwaukee, WI · On-site

We're hiring a Field Service Engineer (FSE) - this is a great opportunity to start your career in a high-tech, customer-facing role with growth potential. 🔧 What You'll Do * Provide on-site and ...

Wago

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Contact with other personnel including Product Managers, Warehouse, Accounting, Quality, Automation, Engineering and Manufacturing departments to improve workflow, customer service and ensure on-time ...

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Showing results 21-40

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Milwaukee, WI

Customer Service Engineer information

See Milwaukee, WI salary details

$38.4K

$77.4K

$106.9K

How much do customer service engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service engineer in Milwaukee, WI is $77,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $88,700.00 per year, depending on experience, location, and employer.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

How much do customer service engineers make?

Customer Service Engineers typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical or complex service environments.

What are popular job titles related to Customer Service Engineer jobs in Milwaukee, WI?

For Customer Service Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Engineer jobs in Milwaukee, WI look for?

The top searched job categories for Customer Service Engineer jobs in Milwaukee, WI are:

Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $77,409 per year, or $37.2 per hour.

Field Service Engineer

International Search Partners

Milwaukee, WI • On-site

$90K/yr

Full-time

Re-posted 10 days ago

Job description

Field Service Engineer - electromechanical, inudstrial
Under the direction of the Aftermarket General Manager, the Quality Control Field Service Technician will test heat-processing equipment inhouse to assure that the equipment meets company quality expectations and customer specifications in accordance with policies and procedures. The technician will provide competent, timely service, scheduled, or as requested, for all makes and models of thermal processing equipment.
Responsibilities:
  • Test industrial equipment, diagnose problems and offer viable solutions, start up, and/or service company or other manufactures' equipment, and occasionally assist with and or supervise equipment installation
  • Perform all the functions mechanically or electrically necessary to test the operation and performance of all the equipment that company manufactures
  • Perform the startup operations to verify equipment performance and conformance to customers' specifications
  • Travel to customer location to service equipment
  • Diagnose problems and offer solutions, expedite repairs and adjustments to complete the job in a timely manner
  • Confer with engineering, manufacturing or customer personnel regarding problem definition and solutions
  • Organize work skills and experience of the project labor force to obtain most economical and efficient result to meet quality, artisanship, and conformance expectations
  • Maintain good housekeeping habits and work within comany safety guidelines and procedures to insure the safety of yourself and others working in the area
  • Instruct customer personnel as necessary in the operation and maintenance of their equipment, and equipment's components. Offer technical advice to customers internally and externally by phone and or email when required
  • Prepare and maintain reports and records relative to the testing, service, and installation functions of the project. Submit information, time cards and expense reports in a timely manner
  • Keep the Aftermarket General Manager apprised of the present condition of the project
  • Instruct the customer and their staff; as well as mentor other service personnel by assisting them on the QC startup of new equipment
  • QC test equipment, work on the shop floor at the factory, or travel to customers' sites to preform duties

Qualifications:
  • Ability to travel 85% -95%, perhaps with short notice may require working on the weekend and/or a holiday
  • Mathematical skills that require the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to record and log information accurately
  • Effective interpersonal, verbal and written communication skills are essential
  • Must be able to handle multiple tasks in a very fast paced, sometimes stressful environment and possess strong decision-making skills
  • Demonstrated proficiency in general office related software. (Ex: Microsoft Office and/or MRP/ERP System)
  • Ability to apply common sense understanding to carry out instructions furnished in verbal, written, or diagram form

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