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Customer Service Dispute Resolution Specialist Jobs

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... With a team of best-in-class customer service experts, you'll help to build and expand on client ...

First Mid

Dispute Resolutions Specialist I

Edwardsville, IL · On-site

$16.06 - $23.17/hr

The Dispute Resolution Specialist I is responsible for providing quality customer service in an operations environment focused on accurate and timely processing. Responsibilities include, but are not ...

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Customer Service Dispute Resolution Specialist information

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$34K

$70.3K

$114.5K

How much do customer service dispute resolution specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service dispute resolution specialist in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

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For Customer Service Dispute Resolution Specialist jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Dispute Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Specialist

Jefferson City, MO • On-site

Central Bancompany
Commercial Banking • 1 - 5K employees
Learn more about Central Bancompanyexternal

Full-time

Posted 25 days ago

Job description

Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day. In this role, you will be responsible for receiving and processing dispute claims, reports, and general ledger balancing. You will work primarily with customers' phone calls. You will perform financial adjustments, account analysis, account security functions, and motoring. You will prepare and enter all necessary forms and database entries while remaining compliant with all regulations.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL REQUIREMENTS
Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation
We are looking for someone that is attentive to details, customer-focused, and enjoys multitasking. You will need a high school diploma or GED certificate as well as be tech-savvy, with good computer and phone skills. To be successful, you should enjoy a fast-paced environment and have excellent time management skills. It's preferred that you have banking or debit card experience, but not required. We will teach you what you need to know. Strong Communication skills are essential for this role.

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