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Customer Service Diretor Jobs (NOW HIRING)

Customer Service Director Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years. Currently, Taber is seeking a Customer Service Director ...

Customer Service Director

Irving, TX ยท On-site

$100 - $125/hr

Customer Service Director Full Time OPEX Irving, TX, US Pinnacle Propane, LLC, a leading provider in the propane industry, is seeking a dynamic and driven Customer Service Director to join our ...

Service Director

Lubbock, TX ยท On-site

$125 - $150/hr

Join a dynamic and growing Service Operations team in Lubbock, TX as a Service Director. This ... Resolve customer escalations and maintain high levels of customer satisfaction through structured ...

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Develop and implement service policies and procedures to improve customer satisfaction and ...

Service Director

Pineville, NC ยท On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Develop and implement service policies and procedures to improve customer satisfaction and ...

Service Director Job Type: Full-Time Experience: Required Earnings: $12,000-$20,000 Work Schedule ... Our ideal manager is someone who will help create one of the best service departments for customers ...

Resolve escalated customer concerns quickly and professionally, protecting the dealership ... Prior Service Manager or Service Director experience. * Familiarity with dealership management ...

Customer-focused leadership * Conflict resolution * Effective communication and accountability Success Profile The ideal Service Director is a hands-on leader who turns strategy into disciplined ...

Resolve escalated customer concerns quickly and professionally, protecting the dealership ... Prior Service Manager or Service Director experience. * Familiarity with dealership management ...

Service Director

San Antonio, TX ยท On-site

$100 - $125/hr

This means every interaction--with customers, vendors, and employees--should reflect respect, care, and excellence. Cavender Cadillac is currently seeking Service Director to join our team. Our team ...

Resolve escalated customer concerns quickly and professionally, protecting the dealership ... Prior Service Manager or Service Director experience. * Familiarity with dealership management ...

Resolve escalated customer concerns quickly and professionally, protecting the dealership ... Prior Service Manager or Service Director experience. * Familiarity with dealership management ...

Role Overview The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical ...

If you have a proven track record of maximizing Technician proficiency and customer satisfaction ... Service Manager/Director. * Experience with the CDK dealer management system is a bonus. * A ...

An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate ...

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How much do customer service diretor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service diretor in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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For Customer Service Diretor jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Diretor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Director

Russellville, AR โ€ข On-site

Full-time

Re-posted 13 days ago


Job description

Customer Service Director

Taber Extrusions is a diverse manufacturer of extruded aluminum products with a successful history of over 50 years.ย  Currently, Taber is seeking a Customer Service Director to join our Team Taber and grow with us.ย  At Taber, our Customer Service Director is a key member of our sales operation. Managing a team of inside sales representatives to process customer RFQโ€™s, Purchase Orders and Claims, the Customer Service Director will work closely with internal and external stakeholders as well as within the Taber Organization to deliver the extrusions our customers need.ย 

Job Summary

Manages by overseeing and directing subordinate customer service staff for both Russellville, AR and Gulfport, MS locations.ย  Responds to customers inquiries and requests, interacts daily with plant management and other personnel to accurately relay status updates and quote new business.

Duties and Responsibilities

  • Initiates RFQโ€™s as needed
  • Reviews all RFQโ€™s, quotes and orders
  • Obtains credit approval for orders scheduled to ship
  • Verifies invoicing, investigates short pay and issues credits as needed
  • Interacts with customers by phone, e-mail and customer visits as needed
  • Talks with customers by phone or in person and receives orders and communicates any issues that involve their orders
  • Fills out contract forms, determines charges for orders requested
  • Solicits sale of new or additional orders
  • Addresses complaints concerning billing and material, referring complaints to designated departments for investigation
  • Investigate conditions preventing completion of orders
  • Is lead contact in Customer Service Department
  • Primary Sales liaison with the other Taber departments
  • Work with VP of Sales and Marketing on pricing and customer policies
  • Produce periodic sales reports as requested
  • Practices and follows ISO procedures
  • Follows safe work procedures

Education and Experience

  • Bachelorโ€™s degree in a related field of study, or High school diploma with 5-10 years of progressive sales related experience with at least 2 years managing a team of sales professionals.

Knowledge, Skills, and Abilities

  • Uses positive โ€˜people skills' to develop a respectful and responsive relationship with customers.
  • Demonstrates ethical and professional behavior that includes trustworthiness and individual integrity
  • Proficient in Microsoft Office (Excel, Word, and Outlook)
  • Have a working knowledge of the Inside Sales Representativeโ€™s responsibilities
  • Utilize applicable work instructions and control plans.
  • Demonstrate ability to complete all applicable paperwork associated with this job title.
  • Demonstrate organizational and clerical skills.
  • Knowledge of complete manufacturing processes.
  • Knowledge of personnel policy.
  • Demonstrate ability to communicate with sales staff, customers, and production managers and supervisors.
  • Individual is familiar with applicable Quality System Procedures.