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Customer Service Data Entry Jobs in Minnesota (NOW HIRING)

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Customer Service Data Entry information

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$16

$22

How much do customer service data entry jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service data entry in Minnesota is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.12 per hour, depending on experience, location, and employer.

What is a customer service data entry?

A Customer Service Data Entry job involves both handling customer inquiries and entering data into computer systems. Employees in this role typically respond to customer questions or concerns via phone, email, or chat while accurately recording information such as orders, feedback, or account details. The position requires strong communication skills, attention to detail, and the ability to use various software programs. It is common in industries like retail, healthcare, and finance where accurate recordkeeping and customer interaction are essential.

What are the key skills and qualifications needed to thrive as a customer service data entry specialist?

To thrive as a Customer Service Data Entry specialist, you need strong typing accuracy, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with data entry software, CRM systems, and Microsoft Office tools is typically required. Excellent communication, patience, and problem-solving skills help you handle customer inquiries efficiently and maintain professionalism. These skills ensure accurate data management and positive customer interactions, both of which are critical for organizational efficiency and client satisfaction.

How do customer service data entry professionals typically balance accuracy with efficiency when managing high volumes of data?

Customer Service Data Entry professionals often face the challenge of processing large amounts of information quickly while maintaining high accuracy. To manage this, they rely on standardized procedures, use quality checks, and leverage data management software that minimizes common entry errors. Collaboration with team members and supervisors is also common, especially when resolving discrepancies or clarifying unclear information. Regular training and feedback sessions help ensure that both speed and accuracy are prioritized, supporting excellent customer service outcomes.

What is the difference between Customer Service Data Entry vs Customer Support Specialist?

AspectCustomer Service Data EntryCustomer Support Specialist
Primary RoleInputting and managing customer data accuratelyAssisting customers with inquiries, troubleshooting, and support
Skills RequiredData entry, attention to detail, basic computer skillsCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on data systemsCall centers, online chat, or in-person support
Common CertificationsData entry certifications, computer proficiencyCustomer service certifications, communication skills

While both roles involve interacting with customers, Customer Service Data Entry primarily focuses on accurately inputting and managing customer information. In contrast, Customer Support Specialists handle direct customer interactions, providing assistance and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Which customer service data entry jobs are legit?

Legitimate customer service data entry jobs are typically offered by established companies or reputable staffing agencies that verify their postings. These roles often require basic computer skills, attention to detail, and may involve remote work, but job seekers should research the employer's reputation and avoid positions that ask for upfront payments or personal financial information.

What are popular job titles related to Customer Service Data Entry jobs in Minnesota?

For Customer Service Data Entry jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Service Data Entry jobs in Minnesota look for?

The top searched job categories for Customer Service Data Entry jobs in Minnesota are:

Customer Service Data Entry jobs near you
Infographic showing various Customer Service Data Entry job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Utility Billing/Customer Service Representative

City of Columbia Heights, MN

Columbia Heights, MN • On-site

$27.83 - $32.75/hr

Full-time

Posted 4 days ago

Key responsibilities

  • Assist walk-in customers and answer inquiries related to utility billing, city services, and policies.

  • Process payments, perform data entry for financial transactions, and prepare checks for mailing.

  • Support daily front-office operations and perform clerical duties such as filing, record scanning, and handling service requests.

Job description

Salary: $27.83 - $32.75 Hourly
Location : Columbia Heights City Hall, 3989 Central Avenue NE, Columbia Heights, MN
Job Type: Full-time
Job Number: 2026-00031
Department: Finance
Opening Date: 08/31/2026
Closing Date: 9/15/2026 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: AFSCME
Description
This position performs a variety of administrative duties requiring a knowledge of the principles of accounting, and daily public contact/customer service. Duties include assisting walk-in customers, answering main City Hall and Utility Billing telephone and Utility Billing email, processing payments, coordinating service requests, supporting daily front-office operations, and other clerical duties as needed. Decisions are made in terms of established policies and procedures; with difficult, non-routine, or complex problems being referred to a supervisor. Portions of the work require judgment based on knowledge of accounting principles. Work is performed under the supervision of the Utility Billing Coordinator and is evaluated for accuracy and adherence to standards.
Examples of Duties
  1. Operates and reconciles cash register; codes and rings up receipts; accepts credit cards and checks according to established procedure, identifies and corrects errors.
  2. Serves as the initial point of contact for residents and customers by providing information on municipal services and functions including utility billing, building permitting, refuse, and city administration both in person and on the phone.
  3. Assists residents directly with billing and account questions and provides education on utility usage, payment options and City policies and procedures.
  4. Performs various clerical tasks including data entry for financial transactions, file records and scan records into digital storage system.
  5. Prepares A/P checks for mailing by verifying vendor information and total against payment voucher prior to stuffing.
  6. Processes outgoing mail.
  7. Serves as the backup Administrative Assistant for the Community Development Department.
  8. Performs other clerical duties related to the position as assigned including:
    • Building permit and business license customer service;
    • Refuse and special assessment customer service;
    • Election customer service; and
    • Human resources customer service.
    • Notary services for residents

Qualifications
Required Qualifications
  • High School diploma or GED
  • Two years experience involving extensive public contact.
  • One year work experience in accounting, bookkeeping, or related data entry position.
Desired Qualifications
  • Two or more years related work experience.
  • One year of coursework in accounting or related field.
  • Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao.
Knowledge, Skills, And Abilities
  • Skill in the operation of a computer, using word processing and spreadsheet software.
  • Ability to establish and maintain effective working relationships with other employees and the general public.
  • Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.
  • Ability to make varied arithmetic computations and tabulations rapidly and accurately.
  • Ability to understand and carry out oral and written instructions.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to coordinate and follow through on work tasks and projects to completion.

--AN EQUAL OPPORTUNITY EMPLOYER-- M/F/V/H
The City of Columbia Heights does not discriminate on the basis of disability in employment or the provision of services.
Full time Benefits with a City contribution are offered for this position.
01
Please indicate your highest level of completed education.
  • High School degree or GED
  • Some college
  • Associates degree
  • Bachelors degree or higher

02
If you have additional education, please state the area of study.
03
How many years of experience do you have performing utility billing duties?
  • Less than one (1) year of experience.
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

04
How many years of experience do you have performing accounting, bookkeeping, or related data entry responsibilities?
  • Less than one (1) year of experience
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

05
How many years of experience do you have working in a public-facing service role?
  • Less than one (1) year of experience
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

06
Do you speak a language other than English?
  • Yes
  • No

07
If yes, please share which other language(s) you speak.
Required Question

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