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Customer Service Coordinator Jobs in Two Rivers, WI

Marmic Fire & Safety

Customer Care Coordinator

Green Bay, WI · On-site

$17.50 - $22.75/hr

Position Summary The Customer Care Coordinator at Marmic Fire & Safety is responsible for ... Tele-health services if healthcare coverage is elected * 401K plan with up to a 4% company match

Walgreens

Customer Service Associate

Green Bay, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Plymouth, WI · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Manitowoc, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Green Bay, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Manitowoc, WI · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Two Rivers, WI

Customer Service Coordinator information

See Two Rivers, WI salary details

$16

$27

$37

How much do customer service coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service coordinator in Two Rivers, WI is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $30.48 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Two Rivers, WI? The most popular types of Customer Service jobs in Two Rivers, WI are:
What cities near Two Rivers, WI are hiring for Customer Service Coordinator jobs? Cities near Two Rivers, WI with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Two Rivers, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,901 per year, or $27.4 per hour.

Service Coordinator

Retirement Housing Foundation

Kaukauna, WI • On-site

$25 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Summary:
The Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a regular part-time, 30-hours-a-week Social Service Coordinator at Round House Manor a 49-unit older adult residential community in Kaukauna, WI, 54130. If you or someone you know is interested, please apply at https://rhf.org/employment/
Key Responsibilities:
  • Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
  • Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
  • Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
  • Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
  • Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
  • Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
  • Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
  • Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
  • Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
  • Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
  • Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
  • Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.
Knowledge & Skills:
  • Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
  • Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
  • Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality.
  • Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
  • Independent Work: Capable of working independently and with minimal supervision.
  • Communication: Excellent verbal and written communication skills.
  • Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
  • Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
Education & Experience:
  • Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
  • Experience Considered: Candidates with relevant work experience will be considered.
  • Preferred Experience: Experience working with diverse groups of seniors and disabled individuals.
Compensation:
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $25.00- $26.00 per hour.
Benefits:
  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Employee assistance and more
  • Term life and Voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws.
Why RHF?
At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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