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Customer Service Coordinator Jobs in Rutherford, NJ

Able Health Care Service

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst Any home ... Excellent customer service skills Strong computer and writing skills, including knowledge of ...

Sciens Building Solutions

Service Coordinator

Piscataway, NJ · On-site

$19.75 - $25/hr

The Service Coordinator will perform scheduling of preventative maintenance inspections and ... This person will field customer calls, analyze issues, evaluate the situation and determine how ...

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

Able Health Care

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

ABConsulting BK NYC LLC

Service Coordinator

Brooklyn, NY · On-site

$26 - $29/hr

Service Coordinator Brooklyn, NY $26-$29/hr A home care agency is seeking a highly organized and compassionate Service Coordinator to oversee client services and caregiver scheduling. This role ...

ORR Protection

Service Coordinator

Newark, NJ · On-site

$25 - $30/hr

SERVICE COORDINATOR ABOUT ORR ORR Protection is a national leader in fire and life safety ... Today, ORR supports associates and customers across all 50 states, combining national expertise ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rutherford, NJ

Customer Service Coordinator information

See Rutherford, NJ salary details

$12

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$28

How much do customer service coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service coordinator in Rutherford, NJ is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Rutherford, NJ? The most popular types of Customer Service jobs in Rutherford, NJ are:
What are popular job titles related to Customer Service Coordinator jobs in Rutherford, NJ? For Customer Service Coordinator jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Rutherford, NJ look for? The top searched job categories for Customer Service Coordinator jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Customer Service Coordinator jobs? Cities near Rutherford, NJ with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Rutherford, NJ as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,988 per year, or $20.7 per hour.

Healthcare Customer Service Coordinator

IVIRMA Global

Basking Ridge, NJ • On-site

$18.50 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

IVI RMA is seeking a full-time Call Center Coordinator to join our growing team!
Responsibilities:
  • Manage high volume of inbound calls/portal inquiries in a timely manner.
  • Answer client inquiries by clarifying desired information; researching, locating, and providing information.
  • Understand the company's offerings and communicate policies and Practice information accurately.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Escalate medical complaints/questions to the appropriate medical professional.
  • Be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
  • Provide timely response to patients' inquiries by telephone and/or portal consistent with service and quality standards.
  • Provide correct information or direct the call to the appropriate team member or department while maintaining a high level of professionalism.
  • Document all communication according to standard operating procedures. Provide notification of any urgent requests, complaints or compliments to the appropriate party or system.
  • Provide availability, and schedule appointments within established guidelines.
  • Follow communication "scripts" when handling different topics.
  • Maintain call center database by entering required information.
  • Update existing customer information as needed.
  • Perform other related duties as assigned.
Requirements:
  • High school diploma or equivalent
  • Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
  • Some experience in a call center or customer service environment
  • Knowledge of customer service principles and practices
  • Knowledge of medical terminology
  • Proficient in relevant computer applications
  • Good data entry and typing skills
  • Knowledge of administration and clerical processes
  • Aptitude to work independently and demonstrate good judgment
  • Ability to work as part of a multidisciplinary team
  • Excellent interpersonal and listening skills
  • Demonstrates problem analysis and problem-solving abilities
  • Strong organizational skills and attention to detail
IVI-RMA offers a comprehensive full-time benefits package to all employees who work a minimum of 30 hours per week.
  • Medical, Dental, Vision Insurance Options
  • Paid Time Off & 8+ Paid Holidays
  • Company Paid Life Insurance, Long Term Disability & AD&D
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Retirement 401K Plan
  • Optional benefits including STD, Life & AD&D Buy-up plans & more.

About Reproductive Medicine Associates (RMA):
RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
This is an evergreen position. While there may not be an immediate opening, we continuously review candidates for future opportunities within this role.

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