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Customer Service Coordinator Jobs in Rutherford, NJ

TTi Logistics, LLC

Be Seen First

CUSTOMER SERVICE COORDINATOR

Fairfield, NJ · On-site

$48K - $50K/yr

CUSTOMER SERVICE COORDINATOR Sample Coordination & Tradeshow Support The Customer Service Coordinator is responsible for leading local NJ sample coordination on behalf of our key account(s), while ...

Rondo Inc

Service Coordinator

Moonachie, NJ · On-site

$20 - $23/hr

The Service Coordinator acts as a liaison between the service team, customers, and other departments to facilitate timely communication and resolution of service issues. By organizing workflows and ...

Able Health Care Service

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst Any home ... Excellent customer service skills Strong computer and writing skills, including knowledge of ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rutherford, NJ

Customer Service Coordinator information

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$12

$20

$28

How much do customer service coordinator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service coordinator in Rutherford, NJ is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What jobs pay 4000 a week without a degree?

A Customer Service Coordinator typically does not earn $4,000 weekly without a degree; however, high-level sales roles, real estate brokers, or certain freelance consulting positions can reach that income level through commissions and experience. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or certifications but may not require a formal degree.

What does a customer service coordinator do?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) software, and coordinate with other departments to address customer needs efficiently.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators in industries like IT, healthcare, or engineering, where salaries can exceed $70,000 annually. Advanced certifications, extensive experience, and technical skills typically contribute to higher compensation in these roles.

Is remote CSR a stressful job?

Customer Service Coordinators working remotely often face stress related to managing customer expectations, handling high call volumes, and meeting performance metrics. The job requires strong communication skills, problem-solving abilities, and the use of customer service software, which can contribute to workload pressure but also offers flexibility that may reduce some stressors.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Rutherford, NJ? The most popular types of Customer Service jobs in Rutherford, NJ are:
What are popular job titles related to Customer Service Coordinator jobs in Rutherford, NJ? For Customer Service Coordinator jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Rutherford, NJ look for? The top searched job categories for Customer Service Coordinator jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Customer Service Coordinator jobs? Cities near Rutherford, NJ with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you

CUSTOMER SERVICE COORDINATOR

TTi Logistics, LLC

Fairfield, NJ • On-site

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

CUSTOMER SERVICE COORDINATOR

Sample Coordination & Tradeshow Support

The Customer Service Coordinator is responsible for leading local NJ sample coordination on behalf of our key account(s), while assisting with national tradeshow shipment coordination. The role owns day-to-day sample inventory movement, client-facing communication, and the handoff between customer requests and our warehouse operations team. Daily updates to the transportation management system (TMS) and consistent communication — both internal and external — on order and shipment status are essential. This position reports to the Account Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sample Coordination (Primary Focus)

• Lead end-to-end coordination of sample inventory and shipments for assigned account(s), including pickup, delivery, returns, and condition reporting.

• Serve as the primary point of contact for client requests related to samples (e.g., Samsung), translating those requests into clear work orders and timelines for warehouse operations.

• Manage sample inventory accuracy in coordination with warehouse staff — including receipt, location, allocation, and outbound staging.

• Document sample movements and maintain status visibility for internal and external stakeholders.

Tradeshow Coordination (Supporting)

• Support national tradeshow shipment and event logistics, including inbound/outbound coordination, documentation, and on-site delivery windows.

• Coordinate with the tradeshow team on event timelines, carrier handoffs, and venue-specific requirements.

Order Entry, Documentation & Account Support

• Create shipment orders for local pickup and delivery scheduling, with a focus on customer requirements and coordination with accurate detail and change updates for operations planning.

• Coordinate orders throughout the day and communicate any order changes with drivers/agents and customer representatives.

• Review each Work Order submission for completeness and detail accuracy, engaging directly with customers to obtain any missing event information — such as show name, booth number, and targeted in/out schedules — and updating the order in WMS prior to routing.

• Create logistics manifests for each tradeshow/event capturing all inbound and outbound orders, with line items assigned to the appropriate product team PO buckets to ensure accurate billing and reconciliation across exhibitors.

• Build event-specific product lists identifying every requested asset along with its source, providing clear visibility into what is being shipped, from where, and on whose behalf.

• Produce Certificate of Insurance (COI) documentation based on specific site requirements and coordinate clearance with the site prior to arrival.

• Create monthly expense reporting with support for Amex/Visa charges and provide to corporate HQ in a timely manner.

• Collect and scan employee weekly time sheets to send to corporate HQ.

• Provide support to the Account Manager and the local NJ Accounting Manager on related duties as assigned.

EDUCATION AND EXPERIENCE

• 1–3 years of experience in logistics coordination, customer service, warehouse operations, or a related field.

• Familiarity with transportation/logistics concepts; experience with TMS and WMS platforms a plus.

• Strong communication, organizational, and follow-through skills, with the ability to manage multiple priorities under deadline.

• Proficient in Microsoft Excel, Outlook, and Word.

• Ability to work additional hours on occasion as needed.

WE OFFER AN INDUSTRY-LEADING OPPORTUNITY INCLUDING:

• Competitive base salary

• Paid holidays and PTO – Vacation

• Comprehensive health benefits package

• 401(k) plan with employer match contribution

Company paid life insurance and long term disability insurance

Company Description

TTi Logistics is a national provider of white-glove B2B logistics services specializing in high-value, time-critical transportation, warehousing, project management, and installation. TTi serves retail, healthcare, hospitality, and trade show clients nationally from facilities in Florida, New Jersey, and St. Louis.
Backed by LongueVue Capital Partners, TTi is executing an aggressive growth strategy and building the organizational infrastructure to support a national platform. This is a high-visibility role for an HR professional ready to build and scale a best-in-class people function.