ZipRecruiter

Log In

1

Customer Service Coordinator Jobs in Rutherford, NJ

inteplast

CUSTOMER SERVICE COORDINATOR

Livingston, NJ · On-site

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

inteplast

CUSTOMER SERVICE COORDINATOR

Livingston, NJ · On-site

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

inteplast

CUSTOMER SERVICE COORDINATOR

Livingston, NJ · On-site

$19.50 - $25.50/hr

TITLE: Customer Service Coordinator POSITION OBJECTIVE: To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and ...

TJX Companies

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

customer service coordinator

Bronx, NY

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

TJX Companies

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rutherford, NJ

Customer Service Coordinator information

See Rutherford, NJ salary details

$12

$20

$28

How much do customer service coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service coordinator in Rutherford, NJ is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Rutherford, NJ?

The most popular types of Customer Service jobs in Rutherford, NJ are:

What are popular job titles related to Customer Service Coordinator jobs in Rutherford, NJ?

For Customer Service Coordinator jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Rutherford, NJ look for?

The top searched job categories for Customer Service Coordinator jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Customer Service Coordinator jobs?

Cities near Rutherford, NJ with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Rutherford, NJ as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,988 per year, or $20.7 per hour.

CUSTOMER SERVICE COORDINATOR

inteplast

Livingston, NJ • On-site

$19.50 - $25.50/hr

Full-time

Posted 14 days ago

Inteplast rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

86th of 122 rated packaging manufacturers

Job description

TITLE: Customer Service Coordinator

POSITION OBJECTIVE:  To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and processed to the satisfaction of both parties.

QUALIFICATIONS:

  • Bachelor’s degree is required
  • 1-3 years in a large corporate environment in Customer Service or Operations
  • Computer skills – Microsoft Word, Excel, and Outlook; must be able to learn and understand AS400 system
  • Ability to remember facts, situational data and history of events regarding assigned customer base
  • Ability to remember large amount of procedural details that need to be followed on a daily basis.
  • Travel: Valid driver’s license and ability to operate a motor vehicle. Required for one training visit to Lolita, TX and then as needed by business demands.
  • Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity.
  • Must have good oral and written communication skills
  • Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary.
  • Capable of effectively managing job-related stress and fostering productive workplace interactions.

JOB RESPONSIBILITIES:

  • The Customer Service Coordinator (CSC) must process purchase orders, sample requests, claims, set up new customer data, and handle other inquiries and requests through our system based on our procedures.  Timely responses and attention to customers’ needs are inherent responsibilities.  Open and skilled communication on problem resolution or issues that need clarification is routinely necessary.
  • The CSC is responsible for coordinating customer issues or requests through various departments to make sure that proper closure or resolution is achieved on the matter.
  • The CSC is responsible for managing daily reports provided to support issue status and take the required action needed on all issues brought forth as abnormal on the reports.
  • The CSC is accountable for managing and acting on all the accounts assigned to them, including - but not limited to orders, samples, claims, sales reps’ requests/inquiries, etc.
  • The CSC will process orders through order entry system and process all sample requests via sample system.
  • The CSC will respond to inquiries from various departments or customers
  • The CSC will review and take required action on all reports.
  • The CSC will enter new customer data and route through necessary departments for set up; coordinate orders, samples, new accounts, other issues through our system and work with all related departments to ensure customer satisfaction.
  • The CSC will follow all company procedures to ensure company interest and direction is sustained.
  • Any additional functions and or special projects that may become necessary based on business demands.

 

What Inteplast employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply