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Customer Service Coordinator Jobs in Rutherford, NJ

Shobha

Customer Service Coordinator

Manhattan, NY

$19.75 - $25.75/hr

Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here's a peek at how you'll ...

Penske

Customer Service Coordinator

Bronx, NY · On-site

$19.52 - $24.38/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...

Penske

Customer Service Coordinator

New York, NY

$19.52 - $24.38/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...

F. Schumacher & Co.

Customer Service Coordinator

Passaic, NJ · On-site

$18.75 - $24.25/hr

Customer Service Coordinator Paramount Prints Since F. Schumacher & Co. was founded in 1889, our family-owned design house has been synonymous with style, taste, and innovation-and always ahead of ...

Penske

Customer Service Coordinator

Bronx, NY · On-site

$19.52 - $24.38/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rutherford, NJ

Customer Service Coordinator information

See Rutherford, NJ salary details

$12

$20

$28

How much do customer service coordinator jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for customer service coordinator in Rutherford, NJ is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the role of a customer service coordinator?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) tools, and coordinate with other departments to address customer needs efficiently.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

Is CSR a good entry level position?

Customer Service Coordinator roles are often considered good entry-level positions because they typically require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles can provide valuable experience in customer relations, teamwork, and using customer management software, making them suitable for individuals starting their careers. However, the suitability depends on the individual's skills and career goals.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, extensive experience, and sometimes certification or licensing, and may involve project-based or commission-based compensation structures.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What does a Customer Service Coordinator do?

A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.

What is a customer service coordinator?

A customer service coordinator is a professional responsible for managing customer interactions, resolving issues, and ensuring customer satisfaction. They often handle communication via phone, email, or chat, and may use customer relationship management (CRM) software to track and address customer needs efficiently.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Rutherford, NJ? The most popular types of Customer Service jobs in Rutherford, NJ are:
What job categories do people searching Customer Service Coordinator jobs in Rutherford, NJ look for? The top searched job categories for Customer Service Coordinator jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Customer Service Coordinator jobs? Cities near Rutherford, NJ with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Rutherford, NJ as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,988 per year, or $20.7 per hour.

Customer Service Coordinator

DC Enterprises (iLABS Inc. and Affiliated Companies:)

Mahwah, NJ • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

This role is responsible for providing exceptional support to customers and internal teams by accurately entering and managing order-related data in a fast-paced contract manufacturing environment. This role serves as a critical link between clients, production, and supply chain teams, ensuring timely and accurate order processing, documentation, and communication.
Hourly Wage: $24/hr
Key Responsibilities:
Order Processing & Data Entry:
  • Accurately enter customer orders, revisions, and specifications into Elements Connect.
  • Review purchase orders for completeness, pricing accuracy and lead times.
  • Maintain accurate and up-to-date records of orders, customer information, and related documentation within internal systems.

Customer Communication:
  • Serve as a point of contact for customer inquiries regarding order status, lead times, and shipment schedules.
  • Provide timely responses via email and phone, maintaining a professional and courteous tone.
  • Coordinate with production, planning, and shipping teams to meet customer delivery requirements.

Internal Coordination:
  • Collaborate with cross-functional teams including production, QA, and logistics to resolve order-related issues or discrepancies.
  • Monitor open orders and proactively follow up to ensure timely fulfillment.
  • Work with Inventory teams to provide accurate reports each month to deliver to customers.

Compliance & Documentation:
  • Ensure all data entry complies with company SOPs and industry regulations.
  • Help maintain accurate and audit-ready records for quality assurance and customer compliance.
  • Support quality documentation processes related to customer complaints or returns, if needed.

Requirements
  • High school diploma or GED required.
  • Associate's degree in Business, Supply Chain, or a related field preferred.
  • 1-3 years of customer service, order processing, or administrative coordination experience preferred.
  • Proficient with Microsoft Office Suite
  • Strong attention to detail and accuracy in data entry
  • Clear written and verbal communication skills
  • Ability to multi-task, prioritize, and stay organized in a fast-paced environment
  • Willingness to learn internal systems and follow standard operating procedures
  • Positive, professional attitude and ateam-oriented mindset

Benefits
  • Comprehensive Health Benefits package (Medical, Dental, Vision, Life, AD&D)
  • Competitive 401(k) match
  • Paid time off (Vacation, Sick, Holiday, Summer Fridays)
  • Monthly birthday celebrations + other fun activities!
  • Daily subsidized meals

iLABS (Innovation Labs) Inc. is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

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