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Customer Service Coordinator Jobs in Columbus, OH

TQL

Customer Service Coordinator

Columbus, OH

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage ...

Penske

Customer Service Coordinator

Columbus, OH · On-site

$30/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

Columbus, OH · On-site

$30/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

Columbus, OH

$30/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Meijer

Service Coordinator

Gahanna, OH

$18.50 - $23.50/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Meijer, Inc.

Service Coordinator

Gahanna, OH · On-site

$18.50 - $23.50/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Meijer, Inc.

Service Coordinator

Gahanna, OH

$18.50 - $23.50/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Hy-Tek

Service Coordinator

Columbus, OH · On-site

$19 - $24/hr

Service Coordinator Department: Field Services Supervisor: Service Manager Job Purpose: This ... Provide customer support by answering service calls. * Responsible for preparing service orders for ...

Hy-Tek

Service Coordinator

Columbus, OH

$18.50 - $23.25/hr

Service Coordinator Department: Field Services Supervisor: Service Manager Job Purpose: This ... Provide customer support by answering service calls. * Responsible for preparing service orders for ...

Vertiv Holdings

Service Coordinator

Columbus, OH

$18.50 - $23.25/hr

Service Coordinator The Service Coordinator is a critical role in Vertiv Services Scheduling and ... Responsibilities * Assist Customer Engineer with all rescheduled PM's by updating the RSCH customer ...

Meijer

Service Coordinator

Columbus, OH

$18.50 - $23.25/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Tramec

Customer Service/Logistics Coordinator

Urbana, OH

$17 - $22/hr

Description Tramec, LLC is currently looking to add a Customer Service/Logistics Coordinator to our team lineup! WHY YOU'LL LOVE WORKING HERE: Along with competitive pay, we offer a comprehensive ...

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How much do customer service coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service coordinator in Columbus, OH is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.83 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What does a Customer Service Coordinator do?

A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.

How can I make 2000 a week working from home?

A Customer Service Coordinator can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on additional shifts, working for multiple clients, or gaining advanced skills to qualify for higher-paying roles or bonuses.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Columbus, OH? The most popular types of Customer Service jobs in Columbus, OH are:
What are popular job titles related to Customer Service Coordinator jobs in Columbus, OH? For Customer Service Coordinator jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Customer Service Coordinator jobs in Columbus, OH look for? The top searched job categories for Customer Service Coordinator jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Customer Service Coordinator jobs? Cities near Columbus, OH with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Columbus, OH as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,731 per year, or $19.6 per hour.
Customer Service Coordinator

Customer Service Coordinator

TQL

Columbus, OH

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Total Quality Logistics rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

235th of 335 rated logistics

Job description

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What’s in it for you: Compensation starting at $16.50/hour Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including tuition and training reimbursement, employee discounts, and financial wellness planning Advancement opportunities with structured career paths Employee referral bonus opportunities Certified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing: Become the subject matter expert on all administrative tasks related to your aligned account(s) Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as neededWhat you need: 1+ year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office, including Word, Excel, and Outlook* Ability to take ownership of responsibilities and see tasks through completionWhere you'll be: 640 S Front St, Columbus, OH 43215Employment visa sponsorship is unavailable for this position.

Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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