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Customer Service Clerk Jobs (NOW HIRING)

Lowe's Market

Customer Service Clerk

George West, TX · On-site

$16 - $19.50/hr

Customer Service Clerk DEPARTMENT: Grocery CATEGORY: All Locations II. OVERVIEW: This description is intended to outline the primary responsibilities, general nature and level of work being performed ...

R+L Carriers

Customer Service Clerk

Lexington, KY · On-site

$13.75 - $16.75/hr

Customer Service Clerk Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment Come and experience the difference with R+L Carriers R+L Carriers has immediate ...

Albertsons

Customer Service Clerk

Richardson, TX · On-site

$14.25 - $17.50/hr

Customer Service Clerk As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve ...

R+L Carriers

Customer Service Clerk

Georgetown, KY · On-site

$18.76/hr

Customer Service Clerk, Starting at $18.76 hr Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment Come and experience the difference with R+L Carriers R+L ...

Albertsons

Customer Service Clerk

Austin, TX · On-site

$15.50 - $19/hr

Customer Service Clerk As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve ...

R+L Carriers

Customer Service Clerk

Georgetown, KY · On-site

$18.76/hr

Customer Service Clerk, Starting at $18.76 hr Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment Come and experience the difference with R+L Carriers R+L ...

Kents Market

Front End Customer Service Clerk

Plain City, UT · On-site

$15.50 - $18.75/hr

Customer Service Clerk Job Status Full Time/Part Time Department Front End Location Kent's Market Reports To Front End Manager The Customer Service Clerk plays an integral role in ensuring a seamless ...

Ball's Food Stores

Customer Service Clerk

Prairie Village, KS · On-site

$15.50 - $19/hr

Customer Service Clerk We are looking for a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk who enjoys helping others and ensuring accuracy in daily operations. In ...

Angies Pet Stylist Inc

Be Seen First

Customer Service Clerk

Pembroke Pines, FL · On-site

$15/hr

Angie's Pet Spa & Supplies: 9003 Taft Street, Pembroke Pines, FL 33024 We are seeking a friendly and organized Customer Service Clerk to be the first point of contact for our customers! This role is ...

Angies Pet Stylist Inc

Be Seen First

Customer Service Clerk

Pembroke Pines, FL · On-site

$15/hr

Angie's Pet Spa & Supplies: 9003 Taft Street, Pembroke Pines, FL 33024 We are seeking a friendly and organized Customer Service Clerk to be the first point of contact for our customers! This role is ...

R+L Carriers

Customer Service Clerk

Georgetown, KY · On-site

$18.76/hr

Customer Service Clerk, Starting at $18.76 hr Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment Come and experience the difference with R+L Carriers R+L ...

Albertsons

Customer Service Clerk

Augusta, ME · On-site

$15.50 - $19/hr

Customer Service Clerk As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve ...

Kuhn's Quality Foods

Customer Service Clerk

Pittsburgh, PA · On-site

$15.25 - $18.75/hr

Our McKnight Road location in Pittsburgh's North Hills is currently seeking Customer Service Clerks to join our team! Up to $1,000 New Hire Bonus available! Advancement opportunities available!

Albertsons

Customer Service Clerk

North Attleboro, MA · On-site

$15.50 - $18.75/hr

Customer Service Clerk A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies.

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Customer Service Clerk information

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How much do customer service clerk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service clerk in the United States is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.

What is a customer service clerk?

Customer Service Clerks are professionals who assist customers by providing information, answering questions, processing orders, and resolving issues related to products or services. They typically work in retail stores, call centers, or office environments, serving as the main point of contact between a business and its customers. Their duties include handling inquiries, managing returns or complaints, and ensuring customer satisfaction. Good communication, problem-solving skills, and a friendly attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service clerk?

To thrive as a Customer Service Clerk, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically required. Patience, problem-solving abilities, and a positive attitude help you excel when interacting with diverse customers and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and smooth daily operations.

What are the most common challenges faced by customer service clerks, and how can they be managed effectively?

Customer Service Clerks often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and staying updated on company policies and products. To manage these effectively, clerks benefit from strong communication skills, patience, and the ability to remain calm under pressure. Regular training sessions, clear escalation procedures, and teamwork with colleagues can also help resolve complex issues efficiently while maintaining a positive customer experience.

What is the difference between Customer Service Clerk vs Cashier?

AspectCustomer Service ClerkCashier
Primary RoleAssist customers, answer inquiries, handle returnsProcess sales transactions, handle cash register
Work EnvironmentRetail stores, supermarkets, customer service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often required, customer service skillsHigh school diploma, basic math skills, cash handling experience
Employer & IndustryRetail, hospitality, service industriesRetail, food service, entertainment venues

While both roles involve direct customer interaction, a Customer Service Clerk focuses on assisting customers with inquiries and issues, whereas a Cashier primarily handles sales transactions. The roles often overlap in retail environments, but their core responsibilities differ, with Customer Service Clerks emphasizing customer support and Cashiers focusing on payment processing.

What are two jobs that require customer service skills?

Customer Service Clerks are roles that require strong customer service skills, including communication, problem-solving, and patience. Other jobs that require these skills include retail associates and call center representatives, both of which involve interacting directly with customers to address their needs and resolve issues.
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Customer Service Clerk jobs near you
Infographic showing various Customer Service Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.

Customer Service Clerk

Lowe's Market

George West, TX • On-site

$16 - $19.50/hr

Full-time

Re-posted 29 days ago

Job description

PAY-AND-SAVE, INC.
JOB DESCRIPTION
JOB TITLE: Customer Service Clerk
DEPARTMENT: Grocery
CATEGORY: All Locations
II. OVERVIEW:
This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Customer Service Clerk. The incumbent may be assigned other duties and responsibilities.
III. JOB SUMMARY:
Responsible for achieving and maintaining extraordinary customer service. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.
IV. JOB RELATIONSHIPS:
- Responsible To:
Store Manager / Assistant Manager
- Teammates Supervised:
None
- Inter-Relationships:
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.
V. JOB DUTIES:
- Act as the ambassador of extraordinary customer service for the total store.
- Promote customer and community good will by treating all teammates and customers with fairness, dignity and respect.
- Assist front end teammates and customers with refunds, over-rings and other transactions requiring supervisory approvals.
- Handle change order request, Lottery transactions.
- Be knowledgeable, recognize and differentiate between all various types of produce carried in the store.
- Ensure that all teammates are courteous to customers and that requests, refunds and complaints are handled promptly and courteously.
- Process all various types of sales transactions accepted by the store. this may include EFT transactions, WIC checks, food stamps, manufactures coupons, gift certificates, etc.
- Comply with safety standards.
- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.
-Must be able to perform other duties.
- Inform management of pricing problems and maintenance needs of front end equipment.
- Handle damaged and spoiled/out of date products according to company policies.
- Inform store management of disputes between teammates and department managers or any combination of the preceding.
- Maintain an efficient productive front end operation.
- Understand the company teammate handbook.
- Adhere to all compliance of company policies, programs, procedures and guidelines.
- Work with store teammates to identify the root causes of issues and inefficiencies.
- Trains front end teammates.
- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.
- Constantly interacts with customers; remains highly visible.
- Ensure that all Management Awareness policies and goals are achieved.
- Ensure that check cashing policies and procedures are trained and implemented per company policy.
VI. MINIMUM REQUIREMENTS:
Training and Experience:
- High School Diploma or equivalent required. 1 years experience in the supermarket industry or other retail business.
Knowledge, Abilities and Skills:
- Possess good customer relations skills. Must have good communication and problem-solving skills. Knowledge of retail operations. Ability to work independently and deal with a variety of concrete variable.
Licenses, Registration and Certification:
- None.
VII. WORKING CONDITIONS:
- Works in a well lit, well ventilated area. Occasional exposure to refrigerated storage areas, damp/humid conditions and seasonal outdoor weather. Subject to communicable disease.
VIII. PHYSICAL REQUIREMENTS:
- Medium work-exerting 20-50 pounds of force constantly to move objects. Must posses good audio, visual and hearing acuity. Requires walking and/ or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Subject to psychological stress.

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