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Customer Service Champion Jobs (NOW HIRING)

Taco Bell - B&G Food Enterprises

Service Champion

Metairie, LA · On-site

$11.50 - $15/hr

The Taco Bell Service Champion is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco ...

Taco Bell - B&G Food Enterprises

Service Champion

Slidell, LA · On-site

$10 - $12.75/hr

The Taco Bell Service Champion is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco ...

Taco Bell - B&G Food Enterprises

Service Champion

Kenner, LA · On-site

$10.50 - $13.50/hr

The Taco Bell Service Champion is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco ...

Taco Bell - B&G Food Enterprises

Service Champion

Metairie, LA · On-site

$11.50 - $15/hr

The Taco Bell Service Champion is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco ...

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Customer Service Champion information

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How much do customer service champion jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service champion in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service champion?

Customer Service Champions are professionals dedicated to ensuring customers have a positive experience with a company’s products or services. They handle inquiries, resolve complaints, and act as a bridge between customers and the organization. Their goal is to foster strong customer relationships, address issues efficiently, and promote customer loyalty. Customer Service Champions often go above and beyond to exceed customer expectations and represent the company’s brand values.

What are the key skills and qualifications needed to thrive as a customer service champion?

To thrive as a Customer Service Champion, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and basic office tools is typically required. Patience, active listening, and a positive attitude are standout soft skills that help build strong customer relationships. These skills and qualities are essential for effectively resolving customer issues, ensuring satisfaction, and fostering loyalty in a competitive business environment.

How does a customer service champion typically collaborate with other departments to resolve complex customer issues?

Customer Service Champions often work closely with teams such as technical support, sales, and product development to address multifaceted customer concerns. When a customer issue extends beyond general inquiries, Champions act as liaisons, gathering necessary information and coordinating efforts to ensure a comprehensive resolution. This cross-functional collaboration helps not only to solve problems efficiently but also to improve overall customer experience. Effective communication and teamwork are essential skills for success in these collaborative situations.

What is the difference between Customer Service Champion vs Customer Service Representative?

AspectCustomer Service ChampionCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCustomer-facing roles in retail, hospitality, or corporate settingsCall centers, retail stores, or online support
Employer & Industry UsageUsed across various industries emphasizing customer experienceCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for roles focused on customer engagement and satisfactionMore general, but frequently compared in customer support contexts

The Customer Service Champion role emphasizes proactive engagement and enhancing customer satisfaction, often requiring strong communication skills. Customer Service Representatives typically handle inquiries and resolve issues directly. While both roles require similar credentials and work environments, the Champion role focuses more on advocacy and relationship-building, making it ideal for roles centered on customer experience improvement.

What are job titles in customer service?

Customer service roles include titles such as Customer Service Representative, Customer Support Specialist, Client Service Associate, Call Center Agent, and Customer Service Manager. These positions typically require strong communication skills, problem-solving abilities, and familiarity with customer service tools like CRM software. Job titles can vary depending on the company and level of responsibility.

What jobs can I transition to from customer service champion?

A customer service champion can transition to roles such as customer support manager, sales representative, account manager, or training specialist, leveraging skills in communication, problem-solving, and client interaction. These roles often require experience with CRM tools and strong interpersonal skills, and may involve additional certifications depending on the field.

What cities are hiring for Customer Service Champion jobs?

Cities with the most Customer Service Champion job openings:

What states have the most Customer Service Champion jobs?

States with the most job openings for Customer Service Champion jobs include:

What are popular job titles related to Customer Service Champion jobs?

For Customer Service Champion jobs, the most frequently searched job titles are:

Customer Service Champion

Redding, CA • On-site

MAMBA HOSPITALITY MANAGEMENT LLC
See more jobs at MAMBA HOSPITALITY MANAGEMENT LLCexternal

$17 - $20/hr

Full-time

Retirement

Re-posted 4 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Training & development

At the Americana Modern Hotel, we pride ourselves on delivering a genuine, memorable experience for every guest. We’re looking for a Customer Service Champion — someone with a warm, professional demeanor who thrives on making people feel welcome and cared for.
As the first point of contact for our guests, you’ll set the tone for their stay by providing exceptional service, clear communication, and a sincere smile. If you’re personable, reliable, and enjoy creating positive experiences, we’d love to meet you.
Key Attributes

  • Charismatic, engaging, and guest-focused — you enjoy connecting with people.
  • Dependable and punctual — guests and teammates can count on you.
  • Honest, adaptable, and always willing to lend a hand wherever needed.
  • Comfortable using computers and eager to learn new systems and procedures.
Primary Responsibilities

  • Greet every guest with a smile 
  • Welcome and register guests, managing all check-in and check-out tasks.
  • Handle online and phone reservations with accuracy and care.
  • Provide clear information about rooms, rates, and amenities.
  • Process payments and verify guest information.
  • Coordinate with housekeeping to ensure rooms meet Americana’s quality standards.
  • Address guest requests and concerns promptly and professionally.
  • Support group and VIP bookings, offering thoughtful, personalized service.
  • Maintain accurate records of reservations, payments, and guest communications.
  • Anticipate the needs of guests and build rapport
  • Respond to guest concerns and resolve them appropriately, escalating to management when necessary
Preferred Skills & Experience

  • Prior experience as a Front Desk Agent, Receptionist, or similar hospitality role.
  • Familiarity with property management software (e.g., Hotel Key, Guest Touch).
  • Understanding of travel and booking platforms such as Booking.com, Expedia, and TripAdvisor.
  • Excellent communication, organization, and multitasking skills.
  • A genuine customer service mindset — you take pride in making someone’s day better.
  • Proficient in English; knowledge of other languages is a plus
  • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Ability to demonstrate genuine care for customers and employees
  • Ability to work in a fast-paced environment
Our Culture

  • Detail-Oriented: We care about quality, precision, and presentation.
  • People-Oriented: We believe in fairness, respect, and teamwork.
  • Team-Oriented: We support each other to ensure every guest leaves smiling.
Benefits/Perks 
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!  
Ready to Join the Team? Call or text 530-917-8817 to schedule an interview today.