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Customer Service Associate Jobs in Rhinelander, WI

Busey

Customer Care Advisor

Tomahawk, WI · On-site

$19 - $21/hr

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Home Depot

Lot Associate

Rhinelander, WI · On-site

$17 - $18.75/hr

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain ... customer service skills are required.

Home Depot

Lot Associate

Rhinelander, WI · On-site

$17 - $18.75/hr

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain ... customer service skills are required.

Save More Marketplace

Deli Associate

Minocqua, WI · On-site

$14.50 - $17.25/hr

Non-Exempt (Hourly) Position Summary The Deli Associate is responsible for providing exceptional customer service while preparing, packaging, merchandising, and maintaining fresh deli products. This ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Rhinelander, WI

Customer Service Associate information

See Rhinelander, WI salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service associate in Rhinelander, WI is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Rhinelander, WI?

The most popular types of Customer Service jobs in Rhinelander, WI are:

What job categories do people searching Customer Service Associate jobs in Rhinelander, WI look for?

The top searched job categories for Customer Service Associate jobs in Rhinelander, WI are:

What cities near Rhinelander, WI are hiring for Customer Service Associate jobs?

Cities near Rhinelander, WI with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Rhinelander, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

Customer Care Advisor

Busey

Tomahawk, WI • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Customer Care Advisor

The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support.

Duties & Responsibilities
  • Ensure customer satisfaction and retention
  • Deliver technical, troubleshooting and service support via phone, chat and email
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Attend and participate in training sessions and team meetings
  • Ability to adapt to change and respond to all requests in a professional and positive manner
  • Maintain customer confidence and protect bank operations by keeping information confidential
  • Inform and refer customers when appropriate for products and services
  • Perform outbound calls to customers as needed to deliver exceptional service to our customers
Education & Experience

Knowledge of:

  • Strong organizational skills
  • Basic knowledge of web browsers, digital offerings and products and services
  • Have or the ability to obtain Busey account with online/mobile banking

Ability to:

  • Leverage strong interpersonal, written, and verbal communication skills
  • Analyze and solve problems efficiently and accurately
  • Maintain mental concentration and visual attention to detail
  • Effectively manage time
  • Express desire and show the willingness to assist customers and resolve issues
  • Able to work independently and in a fast-paced, team environment

Education and Training:

  • Requires High School diploma
  • Requires knowledge of Microsoft Office
  • Previous banking experience preferred, but not required

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $19-$21/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

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