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Customer Service Associate Jobs in Rhinelander, WI

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Cashier / Customer Service Representative

Elcho, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Rhinelander, WI

Customer Service Associate information

See Rhinelander, WI salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service associate in Rhinelander, WI is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Rhinelander, WI?

The most popular types of Customer Service jobs in Rhinelander, WI are:

What are popular job titles related to Customer Service Associate jobs in Rhinelander, WI?

For Customer Service Associate jobs in Rhinelander, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Rhinelander, WI look for?

The top searched job categories for Customer Service Associate jobs in Rhinelander, WI are:

What cities near Rhinelander, WI are hiring for Customer Service Associate jobs?

Cities near Rhinelander, WI with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Rhinelander, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

Customer Care Desk Associate

Rhinelander, WI • On-site

Blain's Farm & Fleet
Retail • 1 - 5K employees
Learn more about Blain's Farm & Fleetexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Key responsibilities

  • Run the store phone/switchboard and assist customers with inquiries, returns, and directions around the store.

  • Scan returned goods, route mail/file paperwork, issue Hunting and Fishing licenses, and manage incoming E-commerce customer orders and in-store pickups.

  • Help in other departments as assigned and ensure the Customer Service Desk is clean and presentable.

Blain's Farm And Fleet rating

6.3

Company rating: 6.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

298th of 740 rated retailers

Job description

Company & Benefits Information

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

  • Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
  • All major Holidays & Birthday off
  • Advanced Leadership Training Programs: build the skills to grow your career
  • Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
  • Internal recognition programs that support an engaged workplace
  • 401(K) with company match

Compensation
  • Saturday & Sunday weekend premium pay $2.50/hr
  • Base pay up to $15.00/hr

The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information.


Job Duties

The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.
This can include, but is not limited to:

  • Scan returned goods and place into bins/shopping carts to return the goods to the department
  • Route mail/file paperwork
  • Issue Hunting and Fishing licenses
  • Cashier
  • Manage the incoming E-commerce customer orders and In-Store Pick Ups
  • Keep the Customer Service Desk clean and presentable to the customers
  • Help in other departments as assigned
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures

Qualifications
  • Great communication skills
  • Prior Retail experience preferred
  • Able to work evenings when needed and at least every other weekend
  • Able to pass a background check

EEO Statement

Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Qualifications:
  • Great communication skills
  • Prior Retail experience preferred
  • Able to work evenings when needed and at least every other weekend
  • Able to pass a background check
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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