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Customer Service Associate Jobs in Portland, OR (NOW HIRING)

Customer Service Associate (Part Time) Department: Order Fulfillment Reports To: Order Fulfillment Supervisor Location: Portland, OR Job Summary The Customer Service Associate is a multi-faceted ...

Customer Service Associate

Portland, OR ยท On-site

$16.80 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate I

Portland, OR ยท On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Gresham, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Beaverton, OR ยท On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Portland, OR ยท On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Saint Helens, OR ยท On-site

$16.25 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Forest Grove, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Wilsonville, OR ยท On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Woodburn, OR ยท On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Vancouver, WA ยท On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Tigard, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Hillsboro, OR ยท On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Portland, OR ยท On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Milwaukie, OR ยท On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Damascus, OR ยท On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Hillsboro, OR ยท On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Forest Grove, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Camas, WA ยท On-site

$16.50 - $22.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Portland, OR ยท On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Showing results 41-60

Customer Service Associate information

See Portland, OR salary details

$9

$18

$28

How much do customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service associate in Portland, OR is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Portland, OR? The most popular types of Customer Service jobs in Portland, OR are:
What are popular job titles related to Customer Service Associate jobs in Portland, OR? For Customer Service Associate jobs in Portland, OR, the most frequently searched job titles are:
What cities near Portland, OR are hiring for Customer Service Associate jobs? Cities near Portland, OR with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Portland, OR as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,465 per year, or $18 per hour.

Customer Service Associate (PT)

BuyWander

Portland, OR โ€ข On-site

$18/hr

Part-time

Posted 6 days ago


Job description

Description:

Customer Service Associate (Part Time)


Department: Order Fulfillment

Reports To: Order Fulfillment Supervisor

Location: Portland, OR


Job Summary

The Customer Service Associate is a multi-faceted, customer-facing role responsible for managing customer check-ins, directing parking lot traffic for safety and efficiency, and accurately receiving and processing customer returns, refunds, and initial inventory documentation.


Responsibilities

Customer Traffic and Curbside Management:

  • Check in customers in the parking lot and provide directional guidance to the appropriate waiting or parking spot.
  • Direct parking lot traffic using clear instructions to ensure safety and prevent congestion.

Returns Processing:

  • Receive returns from customers, gather necessary information, and document the condition and reason for return so items can be sent back to processing.
  • Educate customers on BuyWander's return policies and accurately process returns and refunds in the system.

Restocking and Inventory Processing:

  • Inspect returned items to verify condition and process them accordingly.
  • Restock warehouse shelves for "Changed Mind" items, ensuring new locations are scanned and updated in the system.
Requirements:

Qualifications

  • High school diploma or equivalent.
  • Previous experience in a customer service, retail, or warehouse environment is preferred but not required.
  • Strong attention to detail and accuracy in data entry and inventory management.
  • Excellent customer service skills and professional communication.
  • Comfortable using computers and various software programs.
  • Problem-solving skills to handle customer inquiries and return issues.
  • Ability to follow instructions, work independently, and communicate effectively with supervisors and team members.

Physical Requirements

This role involves sustained physical activity throughout the shift. The following are bona fide requirements of the position:

  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to lift, carry, and move up to 50 pounds repeatedly throughout the day.
  • Ability to bend, stoop, and reach overhead frequently.
  • Ability to work at a fast pace in a goal-driven environment.
  • Position requires seeing, hearing, use of hands and fingers, sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities.
  • Must be able to communicate with others including talking, hearing, and listening and exchanging communication.
  • This position requires working both indoors and outdoors as business needs require. Employees may be exposed to a variety of weather and environmental conditions, including heat, cold, rain, wind, snow, humidity, and varying temperatures. Employees are expected to work safely in these conditions while following all company safety policies, using appropriate protective equipment, and taking reasonable precautions to prevent heat or cold related illness.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule and Wage

  • Monday - Friday
  • $18.00/Hour
  • Paid Sick & Holidays


BuyWander is an Equal Opportunity Employer. We make employment decisions based on qualifications, skills, merit, and business needs. We believe a range of skills, perspectives, and experiences strengthens our team and supports better outcomes for our employees and customers.