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Customer Service Associate Jobs in Mankato, MN (NOW HIRING)

ExpressWay

Customer Service Rep

Lake Crystal, MN · On-site

$14 - $15/hr

Greet customers and promote outstanding customer service with all guests and associates. * Responsible for accurate cash handling. Accepting money and providing change to customers. * Handle customer ...

Staples Enterprises, Inc.

Customer Service Rep

Madelia, MN · On-site

$15 - $16/hr

Greet customers and promote outstanding customer service with all guests and associates. * Responsible for accurate cash handling. Accepting money and providing change to customers. * Handle customer ...

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $16/hr

Greet customers and promote outstanding customer service with all guests and associates. * Responsible for accurate cash handling. Accepting money and providing change to customers. * Handle customer ...

Staples Enterprises, Inc.

Customer Service Rep

Madelia, MN · On-site

$15 - $20.25/hr

Greet customers and promote outstanding customer service with all guests and associates. * Responsible for accurate cash handling. Accepting money and providing change to customers. * Handle customer ...

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $20.25/hr

Greet customers and promote outstanding customer service with all guests and associates. * Responsible for accurate cash handling. Accepting money and providing change to customers. * Handle customer ...

Dixon

Customer Service Representative

New Richland, MN · On-site

$15.75 - $21.25/hr

Associate's degree or equivalent experience * 2+ years of customer service, administrative, or related experience * Strong communication and interpersonal skills, with an emphasis on active listening

KGPCo

Customer Service Representative

Faribault, MN · On-site

$16.50 - $22.25/hr

Associate's Degree (A.A.) or equivalent from a two-year college or technical school; * Prior work experience in related office and/or customer service experience or equivalent combination of ...

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Customer Service Associate information

See Mankato, MN salary details

$8

$16

$27

How much do customer service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service associate in Mankato, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.09 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Mankato, MN?

The most popular types of Customer Service jobs in Mankato, MN are:

What job categories do people searching Customer Service Associate jobs in Mankato, MN look for?

The top searched job categories for Customer Service Associate jobs in Mankato, MN are:

What cities near Mankato, MN are hiring for Customer Service Associate jobs?

Cities near Mankato, MN with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Mankato, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,336 per year, or $17 per hour.

Customer Service Rep

ExpressWay

Lake Crystal, MN • On-site

$14 - $15/hr

Part-time

Re-posted 4 days ago

Job description

Pay Range $14.00-$15.00
Position Title: Part-time Customer Service Representative
Reports To: Store Manager and Assistant Manager
Job Objective:
This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service.
Principal Duties and Responsibilities:
  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdown or adjustments required.
  • Follow appropriate food-handling procedures.
  • Making sure that shelves and racks are stocked, clean and neat.
  • Strong attention to detail and problem-solving skills. The staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties, closing and opening procedures and ensure that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Maintain a clean and customer friendly environment inside and outside the store.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.

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