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Customer Service Assistant Jobs in Mankato, MN (NOW HIRING)

ExpressWay

Customer Service Rep

Lake Crystal, MN · On-site

$14 - $15/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $20.25/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $16/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Planet Fitness

Customer Service Representative

Mankato, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Mankato, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Fleet Farm

Customer Service Lead

Mankato, MN · On-site

Customer Service Team Lead Do you enjoy serving customers, mentoring others, and impacting ... Conduct any cash office activities and outside cash handling improvement. * Assist with all service ...

Dixon

Customer Service Representative

New Richland, MN

$15.75 - $21.25/hr

Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 ... * Assist with special projects and process improvements as needed What We're Looking For:

Domino's Franchise

Customer Service Rep

Mankato, MN

... Lead/Assistant Manager" training will begin right away (comes with pay increases of course ... Must have good customer service skills. * Must have good communication skills. * Must be able to ...

Domino's

Customer Service Rep

Mankato, MN · On-site

$14 - $15/hr

... Lead/Assistant Manager" training will begin right away (comes with pay increases of course ... Must have good customer service skills. * Must have good communication skills. * Must be able to ...

Domino's Pizza

Customer Service Rep

Mankato, MN · On-site

$14 - $15/hr

... Lead/Assistant Manager" training will begin right away (comes with pay increases of course ... Must have good customer service skills. * Must have good communication skills. * Must be able to ...

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Customer Service Assistant information

See Mankato, MN salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service assistant in Mankato, MN is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

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The most popular types of Customer Service jobs in Mankato, MN are:

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For Customer Service Assistant jobs in Mankato, MN, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Mankato, MN are:

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Cities near Mankato, MN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you

Customer Service Rep

ExpressWay

Lake Crystal, MN • On-site

$14 - $15/hr

Part-time

Re-posted 15 days ago

Job description

Pay Range $14.00-$15.00
Position Title: Part-time Customer Service Representative
Reports To: Store Manager and Assistant Manager
Job Objective:
This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service.
Principal Duties and Responsibilities:
  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdown or adjustments required.
  • Follow appropriate food-handling procedures.
  • Making sure that shelves and racks are stocked, clean and neat.
  • Strong attention to detail and problem-solving skills. The staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties, closing and opening procedures and ensure that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Maintain a clean and customer friendly environment inside and outside the store.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.

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