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Customer Service Associate Jobs in Fishers, IN (NOW HIRING)

Harvest Market

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

Customer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide ...

Neiman Foods Inc

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

Customer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide ...

Wawa

Customer Service Associate

Indianapolis, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Greenfield, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Brownsburg, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Plainfield, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Anderson, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Westfield, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Roses Discount Stores

Customer Service Associate

Anderson, IN · On-site

$12.50 - $17.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Wawa

Customer Service Associate

Noblesville, IN · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

County Market

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Wawa, Inc.

Customer Service Associate

Westfield, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Anderson, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Fishers, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Wawa, Inc.

Customer Service Associate

Indianapolis, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Fishers, IN

Customer Service Associate information

See Fishers, IN salary details

$8

$16

$25

How much do customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service associate in Fishers, IN is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Fishers, IN? The most popular types of Customer Service jobs in Fishers, IN are:
What job categories do people searching Customer Service Associate jobs in Fishers, IN look for? The top searched job categories for Customer Service Associate jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Customer Service Associate jobs? Cities near Fishers, IN with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Fishers, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,366 per year, or $16 per hour.

CUSTOMER SERVICE ASSOCIATE

Harvest Market

Carmel, IN • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Service Associate

The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. The Customer Service Associate will assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

Essential Duties And Responsibilities
  • Delivers superior guest service and ensure absolute customer satisfaction
  • Maintains customer satisfaction by providing solutions to concerns
  • Learns and uses the three E's: Engagement, Educate, Empowerment
  • Learns and uses the GUEST program
  • Greet Customers. Be sincere
  • Use a smile. Project a friendly manner
  • Engage the customer in casual conversation
  • Show respect toward customers purchases
  • Thank them
  • Understand all aspects of the cashier/bagger position
  • Supervises front end cleanliness and organization
  • Controls traffic flow on the front end through the Queue system
  • Ensures compliance with all laws, policies and procedures through regular front end management
  • Processes information and merchandise through computer system and POS register system at lanes, self-checkout/RAP attendant and service desk
  • Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor, etc.)
  • Handles software and hardware equipment issues
  • Work within company programs, policies and procedures
  • Follows safety policies and procedures; is a safety role model
  • Other duties as assigned by supervisor
Key Attributes
  • Passion/purpose
  • Foodie/farmer
  • Thirst for knowledge/curious/inquisitive
  • People enthusiast/outgoing
  • Genuine
  • Good communicator/desire to share
  • Trendy/fun
  • Honest
  • Techie
  • Friendly
  • Leadership skills
  • People/Communication skills
  • Integrity
  • Ability to multi-task
  • High energy level
  • Adaptability
Supervisory Responsibilities
  • Manages 3-12 Associates on the front end.
  • Follows NFI policies and applicable federal, state and local laws.
  • Assign and direct work
  • Address complaints and resolves problems
Education and/or Experience
  • There is no required education and/or experience
Language Skills
  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write routine reports and correspondence.
  • Present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
  • Basic math concepts (addition, subtraction, division, multiplication)
Certificates, Licenses, Registrations
  • There is no required certifications, licenses, or registrations
Recommended Equipment
  • Slip resistant shoes with closed toe and heel
  • Ladder
  • Stepladder
  • Uniform per store policy
Physical Demands

Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Communicate with associates and customers
  • Lift and/or move up to 15 pounds

Frequently (Between 1/3 to 2/3 of the time)

  • Overhead lifting
  • Climb
  • Balance
  • Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

  • Sit
  • Crawl
  • Smell
  • Lift and/or move up to 50 pounds

Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors
Work Environment

Occasionally

  • Risk of electrical shock
  • Outdoor weather conditions from exterior doors

Noise Level

  • Moderate
Pay Range

$16 up to $18/hour (IL Locations Only)

Benefits
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location

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