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Customer Service Associate Jobs in Austin, TX (NOW HIRING)

J&T GROUP INC

Customer Service Associate

Austin, TX · On-site

$24 - $27/hr

As a Customer Service Associate, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual ...

J&T GROUP INC

Customer Service Associate

Austin, TX · On-site

$24 - $27/hr

As a Customer Service Associate, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual ...

J&T GROUP INC

Customer Service Associate

Austin, TX · On-site

$24 - $27/hr

As a Customer Service Associate, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual ...

Dollartree

Customer Service Associate

Hutto, TX

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Hutto, TX · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Wondercide LLC

Customer Service Associate

Round Rock, TX

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to Wondercide's Customer Love Manager and play a pivotal role in delivering world-class support for our ...

Wondercide

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to Wondercide's Customer Love Manager and play a pivotal role in delivering world-class support for our ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Austin, TX

Customer Service Associate information

See Austin, TX salary details

$8

$16

$27

How much do customer service associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

Can I work in Amazon from home?

Customer Service Associates at Amazon can work from home, depending on the role and location. Remote positions typically require strong communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of remote work varies by job posting and geographic region.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

How can I make 2000 a week working from home?

A Customer Service Associate can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance bonuses. Achieving this income may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or specialized roles such as technical support or sales. Building skills in customer relationship management tools and maintaining consistent productivity are key factors in increasing earnings in remote customer service roles.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What is the work of customer service associate?

A customer service associate handles customer inquiries, provides information about products or services, resolves complaints, and ensures customer satisfaction. They often use communication skills, computer systems, and problem-solving abilities to assist customers in person, over the phone, or via online channels.

What jobs pay 4000 a week without a degree?

Customer Service Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on commissions or business success. Most jobs paying this amount require significant experience, certifications, or a combination of skills and performance.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Austin, TX? The most popular types of Customer Service jobs in Austin, TX are:
What are popular job titles related to Customer Service Associate jobs in Austin, TX? For Customer Service Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service Associate jobs in Austin, TX look for? The top searched job categories for Customer Service Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Customer Service Associate jobs? Cities near Austin, TX with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Austin, TX as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,334 per year, or $17 per hour.

Customer Service Associate

J&T GROUP INC

Austin, TX • On-site

$24 - $27/hr

Full-time

Posted yesterday

Job description

We are currently seeking motivated and customer-focused individuals to join our team as Customer Service Associates. This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service and support.
As a Customer Service Associate, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual needs. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.
No prior experience is required. We provide comprehensive, hands-on training to ensure your success.
Candidates with backgrounds in retail, restaurant, hospitality, or other customer-facing roles are encouraged to apply.
Responsibilities
  • Provide professional, friendly, and efficient customer service
  • Engage with customers to understand their needs and provide appropriate solutions
  • Promote and recommend products and services based on customer preferences
  • Build and maintain strong relationships with new and existing customers
  • Assist customers with inquiries, concerns, and general support
  • Resolve customer issues in a timely and effective manner
  • Maintain a strong understanding of products, services, and current promotions
  • Support daily sales activities and contribute to individual and team goals
  • Accurately document customer interactions when necessary
  • Collaborate with team members to ensure a consistent and positive customer experience
  • Represent the brand in a professional and positive manner at all times
Requirements
  • Strong communication and interpersonal skills
  • Positive attitude and customer-first mindset
  • Comfortable working in a fast-paced, team-oriented environment
  • Ability to multitask and stay organized
  • Reliable with strong attendance and time management skills
  • Willingness to learn and adapt in a dynamic environment
  • Full-time availability (on-site role)
  • Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required
What We Offer

  • Paid training and ongoing mentorship
  • Hands-on experience in customer service and sales
  • Opportunities for career growth and advancement
  • Supportive and collaborative team environment
  • Full-time position with consistent scheduling
  • Performance-based incentives and bonus opportunities
  • Skill development in communication, sales, and business operations