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Customer Service Associate Jobs in Saskatchewan (NOW HIRING)

RONA

Customer Service Associate - Lumber

Moose Jaw, SK · On-site

Excellent customer service skills * Strong analytical skills If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we ...

Walmart

OMNI Customer Fulfillment Associate

Saskatoon, SK · On-site

CA$15.50/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... This position is well suited for individuals seeking an engaging role in customer service or retail.

Walmart

OMNI Customer Fulfillment Associate

Saskatoon, SK · On-site

CA$15.50/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... This position is well suited for individuals seeking an engaging role in customer service or retail.

Finning

Customer Service Rep

Saskatoon, SK

Monday to Friday, 40 hours per week Join Our Team We are looking for a customer-focused and sales-oriented Customer Service Representative to support our rental operations in either Regina or ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Saskatchewan

Customer Service Associate information

See Saskatchewan salary details

$8

$16

$24

How much do customer service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service associate in Saskatchewan is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Saskatchewan?

The most popular types of Customer Service jobs in Saskatchewan are:

What job categories do people searching Customer Service Associate jobs in Saskatchewan look for?

The top searched job categories for Customer Service Associate jobs in Saskatchewan are:

What cities in Saskatchewan are hiring for Customer Service Associate jobs?

Cities in Saskatchewan with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Saskatchewan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,831 per year, or $16.3 per hour.

Customer Service Associate - Lumber

RONA

Moose Jaw, SK • On-site

Part-time

Posted 15 days ago

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

Your role:
  • Greet customers warmly and ensure an excellent customer experience
  • Assess customer needs and provide well informed and specialized advice about products
  • Present merchandise (including through demos), emphasize item features, and recommend complementary items
  • Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
  • Stay informed of new products and their technical applications
  • Contribute to the achievement of sales targets
  • Stay informed of promotions and flyers
  • Work in accordance with the store’s policies and procedures on loss prevention and health and safety
  • Other related tasks to ensure the store runs smoothly
What we're looking for:
  • Experience in a similar sales role
  • Excellent customer service skills
  • Strong analytical skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply