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Customer Service Assistant Jobs in Spring Hill, TN

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

... customer service lobby to ensure safety, traffic flow, and supplies. Reports suspicious documents, activity, or behavior to supervisor for further action or investigation. 7. Retrieves original ...

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

• Phones o Answering a multi-line phone o Screening and directing calls o Providing basic customer service to callers • Distributing faxes and mail • Maintaining shared inboxes o Printing ...

Dinamic AS Group

Customer Service Agent

Nashville, TN · On-site

$34K - $38K/yr

Customer Service Agent At Dinamic AS Group, we believe that strong relationships drive successful ... As we continue to grow, we are looking for a motivated Public Relations Assistant to help ...

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Customer Service Assistant information

See Spring Hill, TN salary details

$11

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$26

How much do customer service assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service assistant in Spring Hill, TN is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Spring Hill, TN?

The most popular types of Customer Service jobs in Spring Hill, TN are:

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For Customer Service Assistant jobs in Spring Hill, TN, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Customer Service Assistant jobs?

Cities near Spring Hill, TN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,165 per year, or $18.8 per hour.

Customer Service & Retail Front Desk Associate - Store

IMO Car Wash Group Limited

Columbia, TN • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Customer Service & Retail Front Desk Associate

Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!

Experience is valued…

Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*

...but no experience required!

Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals!

Paid training available!

We will train you how to professionally explain our auto glass repair process, respond to customer inquiries, and manage billing invoices. During training you will earn at least $15/hr* and after training you will make up to $18/hr!*

What our Customer Service Reps love about Auto Glass Now:

  • Full-time & part-time schedules are available
  • Competitive base pay rates
  • Paid time off for full-time employees
  • Health, vision, & dental insurance
  • 401(k) company match for all employees
  • Same day pay available through myFlexPay

As a Driven Brands Auto Glass Customer Service Rep, your job will be to:

  • Intake and assist walk-ins, appointments, and returning customers
  • Create estimates, price quotes, and invoices for auto work
  • Answer phones and return customer calls
  • Provide excellent customer service
  • Assist manager with daily parts returns
  • Ensure accuracy when ordering parts
  • Input documentation on all calls and follow-up with callers as needed
  • Confirm all mobile jobs parts and materials before dispatching drivers
  • Open new accounts and service existing accounts
  • Maintain a professional appearance and positive attitude

All our CSR's need to meet the following requirements:

  • Must have a positive attitude and customer service mindset
  • Must have basic computer skills
  • Must have strong communication skills
  • Bilingual (Spanish) proficiency is a plus!
  • Prior phone or call center experience is a plus!

*or more in markets with a higher cost of living

Apply