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Customer Service Assistant Jobs in Sandy, OR (NOW HIRING)

MFCP INC

Customer Service Representative

Portland, OR

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations ... Respond to inquiries in a timely manner with good phone selling skills. * Assist accounts ...

New

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Adapt and assist : Take on additional duties as required, showcasing flexibility and commitment to ...

New

Bedrosians

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... Resolve customer service issues * Multitask and prioritize work through effective time management

Bedrosians

Customer Service Representative

Portland, OR

$17 - $23/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... Resolve customer service issues * Multitask and prioritize work through effective time management

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Made In Oregon

Customer Service Rep

Portland, OR · On-site

$20/hr

... interactions. * Assist customers in locating products, understanding features, and making ... service processes and product availability. Skills: The required skills such as effective ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Sandy, OR

Customer Service Assistant information

See Sandy, OR salary details

$12

$21

$29

How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Sandy, OR is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Sandy, OR? The most popular types of Customer Service jobs in Sandy, OR are:
What are popular job titles related to Customer Service Assistant jobs in Sandy, OR? For Customer Service Assistant jobs in Sandy, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Sandy, OR look for? The top searched job categories for Customer Service Assistant jobs in Sandy, OR are:
What cities near Sandy, OR are hiring for Customer Service Assistant jobs? Cities near Sandy, OR with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Sandy, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,772 per year, or $21 per hour.

Customer Service Representative

Motion & Flow Control Products, Inc.

Portland, OR • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.
Salary: | DOE
Primary Duties:
  • Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Provides support to the Outside Sales Team.
  • Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
  • Ensure all required documentation is obtained and forwarded to customer.
  • Interface with our suppliers on technical, pricing and delivery issues.
  • Respond to inquiries in a timely manner with good phone selling skills.
  • Assist accounts receivable with payment and credit hold issues.
  • Assist in managing supplier relationships.
  • Ensure that the highest level of customer service is provided promptly and ethically.
  • Generate and maintain accurate required documentation, including quotations.
  • Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Develop ideas that help MFCP improve customer service, systems and procedures.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.
  • Performs other duties as assigned.

Basic Requirements:
  • High school diploma or equivalent.
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
  • Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
  • Experience with distribution and familiarity with our product lines, a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:
Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.
Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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