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Customer Service Assistant Jobs in Rutherford, NJ

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Customer Service Manager

Manhattan, NY · On-site

$100 - $130/hr

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

New

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Previous customer service/sales preferred. * Ability to read, write, and speak fluently in English ...

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

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Customer Service

Mahwah, NJ · On-site

$20 - $21/hr

Eager to hire for a temporary Customer Service who can also assist with Collections located in Ramsey (fully on site). Open to training someone on A/R and collections who has a strong customer ...

New

Customer Service

Carlstadt, NJ · On-site

$40K - $55K/yr

Respond to inbound customer inquiries via phone, email, and other communication channels * Assist customers with account questions, service requests, and troubleshooting alarm systems * Process ...

Customer Service

Carlstadt, NJ · On-site

$40K - $55K/yr

Respond to inbound customer inquiries via phone, email, and other communication channels * Assist customers with account questions, service requests, and troubleshooting alarm systems * Process ...

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers ... Order Processing: Assist customers with placing orders, tracking shipments, and processing returns ...

Customer Service

Carlstadt, NJ · On-site

$40K - $55K/yr

Respond to inbound customer inquiries via phone, email, and other communication channels * Assist customers with account questions, service requests, and troubleshooting alarm systems * Process ...

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We are hiring for a customer service representative to work the front counter, handle emails, and ... It is an active job where you will assist where needed in a small printing company. Duties include ...

Showing results 21-40

Customer Service Assistant information

See Rutherford, NJ salary details

$12

$20

$28

How much do customer service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service assistant in Rutherford, NJ is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in Rutherford, NJ?

The most popular types of Customer Service jobs in Rutherford, NJ are:

What are popular job titles related to Customer Service Assistant jobs in Rutherford, NJ?

For Customer Service Assistant jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Rutherford, NJ look for?

The top searched job categories for Customer Service Assistant jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Customer Service Assistant jobs?

Cities near Rutherford, NJ with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,461 per year, or $20.4 per hour.

Customer Service Manager

Alstom

Jamaica, NY • On-site

Full-time

Re-posted 2 days ago


Alstom rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

273rd of 496 rated machine equipment manufacturers


Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for?
Your future role
Take on a new challenge and apply your customer-centric expertise in a new cutting-edge field. You'll work alongside innovative, collaborative, and dedicated teammates. You'll play a pivotal role in elevating the customer journey, ensuring a world-class experience for JFK AirTrain passengers by enhancing safety, streamlining service processes, and leading continuous improvement initiatives. Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much more.
We'll look to you for:
  • Assisting with implementing safety policies, procedures, and guidelines to protect customers, employees, and assets and coordinate with relevant departments,
  • Conducting investigations and implementing corrective actions to prevent similar incidents in the future,
  • Collaborating with the Customer Service Leadership team to enhance and execute the customer service strategy aligned with the Port Authority of New York and New Jersey's goal of world-class customer experience for their passengers,
  • Continuously monitoring industry trends, customer expectations, and emerging best practices to enhance the customer experience,
  • Collaborating with site leadership to evaluate and enhance customer service processes and procedures,
  • Identifying areas for improvement, implementing strategies to streamline operations, and monitoring key performance indicators - developing mitigation plans to address KPI shortfalls,
  • Establishing and enforcing customer service standards across all customer touchpoints

All about you
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
  • Degree in business administration, marketing, or a related field,
  • Experience or understanding of customer service management within the transportation industry,
  • Knowledge of customer service best practices and industry trends,
  • Familiarity with the Port Authority of New York & New Jersey's operational standards,
  • Excellent interpersonal and communication skills,
  • Leadership and team management abilities,
  • Proven ability to collaborate with cross-functional teams,
  • Relationship building and conflict resolution expertise,
  • Adaptability to changing customer needs and market trends

Things you'll enjoy
Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
  • Collaborate with transverse teams and helpful colleagues,
  • Work with innovative strategies and detailed plans that provide sustainable world-class customer experiences,
  • Progress towards enhancing customer satisfaction and operational excellence,
  • Benefit from our investment in your development, through award-winning learning.

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

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