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Customer Service Assistant Jobs in Rochester Hills, MI

City of Troy

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16.00/hour Based on qualifications The Recreation Department offers high quality leisure programs and ...

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16.00/hour Based on qualifications The Recreation Department offers high quality leisure programs and ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Livonia, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Livonia, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

Downs Management LLC

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Dearborn, MI

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Fords Garage

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Fords Garage

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Fords Garage

Service Assistant

Novi, MI · On-site

$14.25 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Union Joints

Service Assistant

Detroit, MI · On-site

$13.75 - $18.25/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Rochester Hills, MI

Customer Service Assistant information

See Rochester Hills, MI salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service assistant in Rochester Hills, MI is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rochester Hills, MI? The most popular types of Customer Service jobs in Rochester Hills, MI are:
What are popular job titles related to Customer Service Assistant jobs in Rochester Hills, MI? For Customer Service Assistant jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rochester Hills, MI look for? The top searched job categories for Customer Service Assistant jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Customer Service Assistant jobs? Cities near Rochester Hills, MI with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,338 per year, or $18.4 per hour.

Customer Service Assistant

City of Troy

Troy, MI • On-site

$13.73 - $16/hr

Other

PTO

Re-posted 2 days ago

Job description

Description
Customer Service Assistant (Part-time)
Recreation Department
Starting at $13.73 - $16.00/hour
Based on qualifications
The Recreation Department offers high quality leisure programs and services that promote healthy and active lifestyles. Engaging programs such as dance, martial arts, yoga, day camps, and sports allow individuals and families the opportunity to meet their physical and social needs.
DUTIES
• Assist a diverse public with the City of Troy Recreation Programs.
• Process Community Center pass/membership applications, Recreation program registrations, and park shelter reservations.
• Serve as the first point of contact for customers, balancing front desk interactions and incoming phone calls with professionalism and efficiency.
• Perform general office duties, including but not limited to copying, filing, organizing records, and maintaining office documents.
• Maintain marketing materials and assist in the marketing of Recreation Programs.
• Enforce rules and regulations in order to ensure a safe environment.
• Provide assistance to other full and part-time employees.
• Attend to accidents, maintenance requests and incidents.
• Be knowledgeable about the City of Troy and assist public with referrals to other City departments.
• Perform other duties as assigned.
REQUIREMENTS
• High School graduate or GED equivalent
• Experience working with Windows-based computers.
• Ability to interact courteously and effectively with the public, recreation staff, recreation volunteers, and other City departments.
• Ability to work in a collaborative, dynamic, fast-paced environment, using excellent organizational and time management skills.
• As a condition of employment, the successful candidate must pass a pre-employment physical and drug screen (including marijuana).
PREFERENCES
• Experience in processing sales, registrations.
• CPR and First Aid Certification.
• Knowledge and experience with Recreation activities and programs.
HOURS
Year-round. Range of 9-15 hours per week.
Probable Shifts: Monday-Friday 7:45am-12:30pm or 12:30pm-5:00pm
Flexible availability desired for other days and evenings as required. Opportunities may exist to work additional weekdays as a substitute.
APPLY
Applications are available online at www.troymi.gov/jobopenings
This position adheres to the Earned Sick Time Act and accrues paid time off
AN EQUAL OPPORTUNITY EMPLOYER: The City of Troy is committed to providing equal opportunity employment to all applicants. The City of Troy will consider all qualified applicants for employment regardless of race, religion, color, sex, sexual orientation, gender identity or expression, height, weight, marital status, national origin, age, disability, or veteran status or any other basis protected by federal and law

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