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Customer Service Assistant Jobs in Rice Lake, WI

Rice Lake

Customer Service Technician

Rice Lake, WI · On-site

$17 - $23/hr

At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake ... Enters customer calls into CASE documentation system. Assist Supervisor in the accomplishment of ...

Dollar Tree

Customer Service Associate I

Chetek, WI · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Cumberland, WI · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Cumberland, WI · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Rice Lake, WI · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Rice Lake, WI · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Spooner, WI · On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Spooner, WI · On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Chetek, WI · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

St Croix Health

Retail Pharmacy Technician

WI · On-site

Order, label, and count stock of medications, chemicals, or supplies and update inventory data in computer Customer Service * Assist customer by answering simple questions, locating items, or ...

Link Motors

Service Porter - Link CDJR

Rice Lake, WI · On-site

$15 - $18/hr

Link Chrysler Dodge Jeep in Rice Lake is hiring a Service Porter to assist our Service Department in moving and handling inventory, customer communication, and service areas. If you are someone ...

Kwik Trip, Inc.

Assistant Food Manager

Barron, WI · On-site

$15.90 - $22.26/hr

They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with ...

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Customer Service Assistant information

See Rice Lake, WI salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service assistant in Rice Lake, WI is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.45 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
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For Customer Service Assistant jobs in Rice Lake, WI, the most frequently searched job titles are:

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Customer Service Assistant jobs near you

Customer Service Technician

Rice Lake

Rice Lake, WI • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are currently seeking a Customer Service Technician to join our team!
At RLWS, the Customer Service Technician will courteously and professionally represent Rice Lake Weighing Systems by identifying the customer's needs, handling that need with a total understanding of Rice Lake Weighing Systems' policy, procedure, departments and systems, and by exceeding the customer expectations in all inquiries and orders. The position will provide world class customer service and technical support to customers via telephone, email, and web chat.
Position has a flexible work week which will be scheduled anywhere between the hours of 6:30am to 6:30pm on weekdays and occasional Saturday mornings. The position will also include occasional overnight travel.
Key Responsibilities include:
  • Assists customers with product problems in the field via the telephone, email, or web chat; Includes assisting with installation, de-bugging and other service-related questions.
    Enters customer calls into CASE documentation system.
    Assist Supervisor in the accomplishment of department goals and objectives.
    Assist other departments with technical information, troubleshooting techniques, telephone support, and setting up equipment.
    Evaluate and perform customer driven request.
    Assist the Supervisor in locating and procuring parts, tools, or other aids to improve the department's productivity.
    Adhere to all safety rules and guidelines to ensure a safe and healthy working environment.
    May participate at meetings as the department representative.
    Participates in training programs to increase overall product or electrical knowledge.

Qualified Applicants will have:
  • An Associate's Degree in a Technical field (i.e. computers, electronics), or one (1) or more years of equivalent electronics troubleshooting experience.
  • One (1) or more years of electronic weighing equipment experience is a plus
  • One (1) or more years of customer service experience; experience in phone-based service setting is a plus.
  • High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
  • Must work well under pressure and maintain professionalism during demanding situations
  • Must be self-motivated, confident, highly dependable, and have solid follow- up skills
  • Excellent organizational skills and computer & keyboarding skills
  • Strong math skills to calculate figures and amounts such as discounts, percentages
  • Exceptional verbal and written communication
  • Ability to interact with other departments to gain access to necessary information and be able to multitask
  • Ability to respond to needs of customers in a timely and value-added manner
  • Professional telephone presence and ability to respond to customers in a timely and value-added manner
  • Valid Driver's License

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment and for-cause drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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