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Customer Service Assistant Jobs in Redding, CT (NOW HIRING)

Cadillac of Greenwich

Service Assistant

Greenwich, CT · On-site

$22/hr

You'll greet customers, keep communication flowing, and learn the ins and outs of service advising ... Assistant Duties include but are not limited to: Provide high quality customer service and ...

New

Cadillac of Greenwich

Service Assistant

Greenwich, CT · On-site

$16.75 - $22.50/hr

You'll greet customers, keep communication flowing, and learn the ins and outs of service advising ... Assistant Duties include but are not limited to: Provide high quality customer service and ...

New

Brewster Ford Sales

Service Assistant

Brewster, NY · On-site

$18 - $25/hr

Schedule service appointments and speak with customers every single day by following up over the ... File service requests * Assist with rental fleet * Park Cars * Work with manufacturers online ...

Brewster Ford Sales Inc

Service Assistant

Brewster, NY

$18 - $25/hr

Schedule service appointments and speak with customers every single day by following up over the ... File service requests * Assist with rental fleet * Park Cars * Work with manufacturers online ...

Brewster Ford Sales

Service Assistant

Brewster, NY · On-site

$14.75 - $19.75/hr

Schedule service appointments and speak with customers every single day by following up over the ... File service requests * Assist with rental fleet * Park Cars * Work with manufacturers online ...

Brewster Ford Sales

Service Assistant

Brewster, NY · On-site

$14.75 - $19.75/hr

Schedule service appointments and speak with customers every single day by following up over the ... File service requests * Assist with rental fleet * Park Cars * Work with manufacturers online ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Herzog

Customer Service Agents

New Haven, CT · On-site

$23/hr

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

Herzog

Customer Service Agents

New Haven, CT

$23/hr

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

Hello Sunshine Travels

Customer Service

Waterbury, CT · On-site

$16.25 - $22.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

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Customer Service Assistant information

See Redding, CT salary details

$12

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$29

How much do customer service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service assistant in Redding, CT is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.70 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Redding, CT?

The most popular types of Customer Service jobs in Redding, CT are:

What job categories do people searching Customer Service Assistant jobs in Redding, CT look for?

The top searched job categories for Customer Service Assistant jobs in Redding, CT are:

What cities near Redding, CT are hiring for Customer Service Assistant jobs?

Cities near Redding, CT with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Redding, CT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,264 per year, or $20.8 per hour.

Service Assistant

Cadillac of Greenwich

Greenwich, CT • On-site

$22/hr

Full-time

Posted 2 days ago

New

Job description

Ready to grow your career in the automotive world? Join us as an Assistant Service Advisor and become part of a team that believes in developing talent from within. You’ll greet customers, keep communication flowing, and learn the ins and outs of service advising—opening the door to future promotion and long‑term success. Bring your energy, your people skills, and your ambition! We’ll bring the opportunity! Assistant Duties include but are not limited to: Provide high quality customer service and satisfaction at or above company standards Maintain good working relations with all departments  Answer service department calls Identify and direct service advisor to their customer Assist service advisors with writing repair orders Filing, scanning and cashiering for the service department Deliver the keys and repair order hard copies to the appropriate service advisor's workstation immediately after parking a vehicle in the service parking lot Run any necessary errand required by the service department Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by the Service Director
Job Requirements:
Automotive Service Assistant Qualifications: Must be results-driven, highly energized, customer service oriented  Must have a passion for taking care of customers Excellent organization skills and effective verbal and written communication skills Proven record of success in a dealership (preferred) and an understanding of vehicle repairs and maintenance Possess ability to support a Service team to top-level performance and create a 5-star customer experience Computer experience Full time availability Must have a current, valid driver's license Benefits Include:  Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement.  When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!

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