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Customer Service Assistant Jobs in Peekskill, NY

Toilets To Go LLC

Customer Service Rep

Ringwood, NJ · On-site

$20 - $22/hr

Stay informed about our portable toilet products and services to effectively assist customers and provide accurate information. * Feedback Collection: Gather customer feedback and report trends or ...

CESNA GROUP INC

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

... * - Assist in streamlining the customer experience Qualifications * - Must be detail oriented ... service * - Team player willing to jump in and help. * - Experience with Sales Force and Slack not ...

NetCost Market

CSR

Paramus, NJ · On-site

$16/hr

Customer Service Representative Company Overview: At NetCost Market, we strive to meet the highest ... Analyze customer requirement and assist customer to appropriate department and ensure availability ...

Axelon

Customer Service Rep

White Plains, NY · On-site

$25/hr

Customer Service Rep Location: Clayton, MO or White Plains, NY Pay Rate: $25/hr, W2 Duration: 5 ... Perform account audits. * Assist Operations Team in office during heavy mailing months.

NetCost Market

CSR

Paramus, NJ · On-site

$16.25 - $22/hr

Customer Service Representative Company Overview: At NetCost Market, we strive to meet the highest ... Analyze customer requirement and assist customer to appropriate department and ensure availability ...

LHH US

Customer Service Lead

Montvale, NJ · On-site

$85K/yr

Build strong customer relationships and ensure a high level of service satisfaction. * Assist with onboarding and training of new team members. Qualifications * 3+ years of customer service, order ...

Hire Solutions

Customer service Representative

Monsey, NY · On-site

$16.50 - $22.50/hr

Proactively follow up to ensure nothing falls through the cracks * Assist with general administrative and customer-service tasks as needed Qualifications * Strong communication and interpersonal ...

dbi

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Just Ant Inc

Customer Service Rep

Mahopac, NY · On-site

$20 - $30/hr

Customer Service Representative -- ProboTalent Job Summary ProboTalent is on a mission to transform ... Assist new clients with onboarding and platform setup Educate users on best practices for ...

LHH US

Customer Service Lead

Montvale, NJ

$85K/yr

Build strong customer relationships and ensure a high level of service satisfaction. * Assist with onboarding and training of new team members. Qualifications * 3+ years of customer service, order ...

U-Haul

Customer Service Representative

New Rochelle, NY · On-site

$17 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dollartree

Customer Service Associate

Newburgh, NY · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

U-Haul

Customer Service Representative

Newburgh, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Saddle Brook, NJ · On-site

$20/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Schaeffler

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

Work directly with the sales team and internal departments as needed to assist customers with ... Ensure that services delivered are in line with defined quality standards and processes. Your ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Peekskill, NY

Customer Service Assistant information

See Peekskill, NY salary details

$12

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$29

How much do customer service assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service assistant in Peekskill, NY is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.85 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
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What are the most commonly searched types of Customer Service jobs in Peekskill, NY?

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What cities near Peekskill, NY are hiring for Customer Service Assistant jobs?

Cities near Peekskill, NY with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you

Customer Service Rep

Ringwood, NJ • On-site

Toilets To Go LLC
See more jobs at Toilets To Go LLCexternal

$20 - $22/hr

Full-time

Re-posted 28 days ago

Job description

About Us: We specialize in providing high-quality portable toilet solutions for various events, construction sites, and other temporary needs. We are committed to delivering exceptional service and maintaining our reputation as a leader in the industry.


Core Values: 

· Safety: We commit to a culture of safety, continuously striving to exceed industry standards and protect our team through every step of our operations.

· Problem Solver: Our employees are empowered to be proactive problem solvers, innovating from within to streamline processes and enhance our services.

· Commitment: We are committed to our industry, our customers and our colleagues by ensuring that every team member is engaged and aligned with our company’s goals.

· Trustworthiness: We build trust through accountability and transparency, thereby fostering a workplace where integrity is the cornerstone of our internal practices.


Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers with inquiries, managing service requests, and ensuring a high level of satisfaction with our portable toilet services.


Key Responsibilities:

  • Customer Support: Address customer inquiries via phone, email, and chat regarding service availability, product features, pricing, and other related concerns.
  • Order Management: Process service requests and orders, including scheduling deliveries and pickups of portable toilets.
  • Problem Resolution: Handle and resolve customer complaints or issues in a timely and professional manner.
  • Information Management: Maintain accurate records of customer interactions, transactions, and service requests in our CRM system.
  • Coordination: Collaborate with field staff and other departments to ensure timely and accurate service delivery.
  • Product Knowledge: Stay informed about our portable toilet products and services to effectively assist customers and provide accurate information.
  • Feedback Collection: Gather customer feedback and report trends or recurring issues to management for continuous improvement.

Skills and Qualifications:

  • Experience: Previous experience in customer service, preferably in the service or rental industry. Experience with portable toilets is a plus.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency in using CRM software and Microsoft Office Suite.
  • Attributes: Patient, highly detail-oriented with data accuracy, and able to handle high-pressure situations with a positive attitude.
  • Education: High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.



8hrs of work between 7am to 6pm Monday to Friday.