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Customer Service Assistant Jobs in Peekskill, NY

Hobby Lobby

Customer Service Manager

Paramus, NJ · On-site

$20.15 - $21.15/hr

Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour - Requirements * Excellent Customer Service Skills * Basic ...

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Customer Service Administrator

Wyckoff, NJ · On-site

$19 - $21/hr

Maintain department documentation and records. * Assist with special projects and other ... Customer service experience preferred.

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Rose International

Customer Service Representative

Yonkers, NY · On-site

$16.50 - $22.50/hr

Accurately enter passing vision test results into the computer system * Assist customers with self-service kiosks * Take photographs for driver's licenses and other required identification * Proctor ...

CFS

Customer Service Coordinator

White Plains, NY · On-site

$18.75 - $24.25/hr

Maintain accurate documentation and assist with reporting and process improvements. What We're Looking For * 1-2+ years of customer service, call center, administrative support, or helpdesk ...

CFS

Customer Service Coordinator

White Plains, NY · On-site

$18.75 - $24.25/hr

Maintain accurate documentation and assist with reporting and process improvements. What We're Looking For * 1-2+ years of customer service, call center, administrative support, or helpdesk ...

Cesna Group

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

... * - Assist in streamlining the customer experience Qualifications * - Must be detail oriented ... service * - Team player willing to jump in and help. * - Experience with Sales Force and Slack not ...

Window Genie

Customer Service Representative

Yonkers, NY · On-site

$16.50 - $22.50/hr

... Assist owner in all customer-facing and internal services of the business. Tasks may vary based on the seasonality. Job Requirements: • Experience in Administration, inside sales, and Customer ...

Toilets To Go LLC

Customer Service Rep

Ringwood, NJ · On-site

$20 - $22/hr

Stay informed about our portable toilet products and services to effectively assist customers and provide accurate information. * Feedback Collection: Gather customer feedback and report trends or ...

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Customer Service Assistant information

See Peekskill, NY salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service assistant in Peekskill, NY is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.85 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Peekskill, NY?

The most popular types of Customer Service jobs in Peekskill, NY are:

What job categories do people searching Customer Service Assistant jobs in Peekskill, NY look for?

The top searched job categories for Customer Service Assistant jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Customer Service Assistant jobs?

Cities near Peekskill, NY with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you

Administrative Assistant / Customer Service Rep

Newburgh, NY • On-site

Polar Plumbing, Heating & Air Conditioning
See more jobs at Polar Plumbing, Heating & Air Conditioningexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Polar Plumbing, Heating & Air Conditioning is currently hiring for a full-time Administrative Assistant/Customer Service Rep to assist with our administrative tasks and provide great customer service in the Newburgh, NY area. This Administrative Assistant position earns a competitive wage of $18 - $22/hour, depending on qualifications and experience.
In addition to competitive pay and our supportive culture, we offer this customer service role the following benefits:
  • Medical, Dental, Vision
  • A 401(k)
  • Paid time off (PTO)
  • Reimbursements
  • Great training
  • Notary help
  • Commissions
  • Bonuses
  • Access to a financial advisor,

Our Administrative Assistant can also count on the opportunity to work with an amazing team, uniforms, and a positive environment.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
In this customer service role, you make sure that all of our administrative operations flow smoothly. As an employee-focused company, we want our clients to have the best HVAC experience with us, so you provide office help for them. You warmly greet and communicate with customers, both in the shop and on the phone. You're always kind and quick to answer questions and find solutions to their concerns. As needed, you also interact with vendors and build great relationships with them. You help with permits, accounting, and rebates. You get a great sense of accomplishment using your customer service and administrative skills to help others!
ABOUT POLAR PLUMBING, HEATING & AIR CONDITIONING
We are an award-winning, BBB-accredited company that provides first-class plumbing, heating, and air conditioning services. We offer completely transparent pricing for all our services, so our customers can be sure they're getting the absolute best value for their homes. Plumbing, heating, and cooling are some of the most important aspects of keeping a home comfortable, and we know that timing makes all the difference. That's why we are quick to respond to our customers' needs and why we offer free estimates. As a result, our customers value our honesty and trust that their homes are in the best hands.
Our employees are our most valuable asset in maintaining our customers' trust. Through regular development programs, we ensure that all our employees have the training they need to succeed. We also promote an authentic team mentality and strive to make our employees feel at home in our great company culture, an environment that is more like family than work.
OUR IDEAL ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REP
  • Customer service driven - Outgoing and eager to help customers regardless of challenges
  • Respectful -Treats others with kindness and dignity
  • Team player - Can work well with others in a group setting
  • Reliable - Shows up to work on time and prepared
  • Strong attention to detail - Can complete tasks with thoroughness and accuracy

If this sounds like you, keep reading!
REQUIREMENTS FOR ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REP
  • Strong work ethic and motivation

If you meet the above requirements, we need you. Apply today to join our team as an Administrative Assistant!
Location: 12550

Apply